Associate Director of Learning and Development

Role Summary

Associate Director of Learning and Development. Location: Cambridge, MA. Role supports learning needs of the commercial sales force in the Rare Disease business unit, with responsibilities including developing launch training materials, creating training resources, and implementing new products and skill-based training via multiple modalities. Serves as a learning strategic partner developing materials and resources for disease, product, and customer interaction capabilities training and other courses for the business unit.

Responsibilities

• Leverage internal talent and external partners within a matrixed L&D team to support the business unit‚Äôs needs.
• Develop classroom training programs, including customer interaction capabilities, disease and product education via live training, e-learning, Zoom, etc.
• Manage the Product Review Board process to ensure regulatory and legal compliance in training materials.
• Develop field-based training programs, including mentorship, coaching, and field assessments.
• Establish and track metrics to demonstrate value and impact of training initiatives.
• Collaborate with Sales and Marketing to integrate materials into new hire and ongoing learning programs.
• Design and deliver training materials for National, Area/Zone, and Regional Sales Meetings in coordination with Marketing and Field Advisory Teams.
• Develop and manage internal L&D relationships and key agency partnerships.
• Design and attend certification training for relevant programs and vendors.
• Demonstrate data and analytics understanding with the ability to take action and plan.
• Provide strategic analysis and planning, managing demands from multiple internal customers.
• Support development and execution of strategic and tactical plans to support short- and long-term objectives of Sales, Marketing, and collaborative PSS and medical teams as needed.
• Oversee implementation and continuous improvement of work streams: new hire training, launch training and learner journey development, continuing education, ongoing product and disease knowledge, field advisory teams, and core competencies tools and initiatives.

Qualifications

• Required: BA/BS in life science or business; Master‚Äôs in Business is a plus.
• Required: 5 years of relevant pharma experience.
• Required: Strong communication skills and ability to influence and collaborate with senior leadership and multiple stakeholders.
• Required: Excellent project management and ability to manage multiple priorities; ensure training aligns with legal, regulatory, and compliance guidelines; strong collaboration and organizational skills.
• Required: 10% national travel.
• Preferred: Rare Disease training experience; 8+ years in pharma/biotech, with at least 2 years leading national home-office-based training.

Skills

• Strategic analysis and planning
• Instructional design across in-person, virtual, and digital modalities
• Training metrics and impact measurement
• Stakeholder management and cross-functional collaboration
• Data and analytics interpretation for training outcomes

Education

• BA/BS required (life sciences or business); Master‚Äôs in Business is a plus.

Additional Requirements

• In-office presence a minimum of three days per week in Cambridge, MA as per policy.