Senior Manager, Global Medical Affairs Omnichannel Content

Role Summary

The Senior Manager, Global Medical Affairs Omnichannel Content is responsible for the development, approval, and delivery of high-quality, evidence-based scientific content across a variety of medical digital channels and formats. This is a remote-based role.

Responsibilities

• Collaborate with Medical and cross-functional stakeholders to align content strategy and plans with overarching medical and business objectives.
• Support translation of strategic medical plans into actionable content roadmaps and omnichannel engagement strategies.
• Identify content gaps and opportunities based on scientific data, customer insights, and market trends.
• Create high-quality, scientifically accurate, and compliant medical content optimized for digital and omnichannel platforms and formats (e.g., websites, email, social media, third-party channels).
• Conduct literature searches to identify scientifically robust references for content development.
• Manage agency or vendor relationships for content production, ensuring timely delivery and adherence to medical standards.
• Leverage AI tools and platforms to accelerate content creation, personalization, content tagging, metadata generation, and more.
• Maintain a high degree of accuracy and attention to detail in all aspects of content creation and review, ensuring compliance with regulatory and quality standards.
• Manage all technical aspects of Medical Review Committee (MRC) reviews and approvals for new or updated digital medical content including annotations, referencing, and comment adjudication, in collaboration with subject matter experts and MRC members and administrators.
• Ensure seamless content deployment across medical channels and platforms.
• Track key performance indicators (KPIs) for content effectiveness (e.g., engagement, reach, conversion) and analyze performance data to generate insights and recommendations for content optimization.
• Conduct regular content audits to ensure relevance, accuracy, and alignment with evolving strategy.
• Ensure adherence to relevant SOPs, work instructions, and compliance regulations.
• Stay current on innovative digital engagement approaches and share insights with GMA Omnichannel team and other stakeholders, fostering a culture of continuous improvement.

Qualifications

• MS in life sciences with 5+ years of overall experience or a PhD/PharmD/MD with 3+ years of experience.
• 3+ years of experience in Medical Affairs, medical communications within the pharmaceutical or biotech industry or agency creating content for digital platforms.
• Strong proficiency in medical/scientific content creation, MLR, and Veeva Vault Medical.
• Experience creating content for digital platforms.
• Understanding of digital platforms, content management systems, and data analytics tools preferred.
• Thrives in fast-paced, dynamic environment; adept at navigating ambiguity and driving clarity amidst change.
• Excellent communication skills, with strong written and verbal capabilities.
• Excellent project management, vendor management and stakeholder engagement skills.
• Scientific or clinical background in hematology and/or oncology is strongly preferred.
• Knowledge of applicable international compliance guidelines and regulations for scientific communications applicable to pharmaceutical companies is strongly preferred.

Skills

• Medical writing and content development
• Content management and digital platforms
• Vendor and project management
• Regulatory compliance and MLR processes
• Data analytics and KPI tracking

Education

• Advanced degree in life sciences, medicine, or related field (e.g., PharmD, PhD, MD, MSc).

Additional Requirements

• Travel: Work related travel approximately 15-25%