Senior Manager, Exhibits & Conventions

Role Summary

Senior Manager, Exhibits & Conventions. The role leads a department responsible for supporting medical and commercial exhibits and conventions, overseeing project management, system configuration, and the close-out process prior to reconciliation. This position partners across functions to ensure alignment, compliance, and successful execution from initial request through program closeout.

Responsibilities

• Manage a department of at least 4 employees and/or contractors supporting medical and commercial exhibits/conventions, including project management, system configuration, support, and close-out prior to reconciliation.
• Lead and develop teams, provide direction to navigate the organization, plan and project manage all assigned exhibits/conventions, and oversee financial, compliance, and reconciliation aspects of each exhibit.
• Lead the creation of annual Business Services Group (BSG) strategic plans and forecasts for the respective capability.
• Manage regular project status calls and relationships with approved exhibit vendors.
• Partner across M&E to align processes and execute from initial request through program closeout.
• Manage cross-functional relationships within the Business Services Group and with Account Services, Office of Ethics and Compliance, Finance, Purchasing, and Third-Party Vendors; maintain knowledge of Global and local requirements for exhibits across all countries.
• Coordinate with cross-functional partners to define business requirements, create project plans, and coordinate project deployment with stakeholders.

Qualifications

• Bachelor’s degree (or ex-US equivalent) in business economics, science, or hospitality.
• 6+ years of industry experience, including 3+ years in exhibits or convention management and/or management of global third-party vendors.
• Demonstrated experience in leading multiple projects.
• Self-directed, collaborative, able to manage multiple projects concurrently and meet commitments.
• Subject Matter Expert with competency in standard business procedures (SOPs, Global Regulations, Ethics and Compliance).
• Strong communication and decision-making skills.