Senior Manager, Clinical Supply Chain, Logistics

Role Summary

Senior Manager, Clinical Supply Chain, Logistics responsible for depot storage, site distribution, drug return & destruction, and logistics performance management in AMER regions. Collaborates with Supply Chain Lead and depot PM to establish distribution and return/destruction procedures for studies, ensures compliance and audit readiness, and drives process excellence in logistics operations.

Responsibilities

• Focusing mainly on Depot storage, site distribution, drug return & destruction and depot performance management in AMER regions.
• Work with Supply Chain Lead and depot PM setting up distribution and return/destruction procedures for studies following logistics-related procedures.
• Coordinate drug destruction at depot level, ensure all certificates of destruction and disposition reports are archived and uploaded onto e-TMF accurately and timely.
• Manage depot monthly reports and implement regular stock-taking and reconciliation for depot storage as needed.
• Support Storage Insurance data calculation and reporting.
• Coordinate or directly organize site-to-site transfer shipments as needed.
• Arrange new depot vendor onboarding trainings per business requirement.
• Support on new system development and maintain logistics data and functions in existing system.
• Work with internal departments to deal with Logistics-related issues (QA, Finance, Tax, Procurement, Legal, RA).
• Coordinate with external authorities for Logistics issues (Customs, FDA).
• Coordinate internal or external functions for Import and export permit applications.
• Understand how to use IRT to check shipment status as needed.
• Ensure logistics data entry and document uploading in BeOne systems are accurate and timely per procedures.
• Support BeOne IOR and import tax deferral setup, managing BeOne IOR in different countries, greenlight approval, and supporting import VAT refunds as needed.
• Ensure compliance with internal procedures and external regulations regarding import/export activities; raise compliance issues to management.
• Lead and measure processes to ensure logistics operations are completed with excellence on a regular basis.
• Collaborate with QA to ensure audit readiness and process control for all import/export activities; participate in logistics audits as needed.
• Support SCL on FDA inspection, internal audit and external audit as needed on logistics data preparation per study/compound level.
• Coordinate with courier and depot vendors on service aspects (shipping containers, temperature loggers, pickups, expedited orders, emergencies).
• Manage and assess Depot vendors‚Äô performance and report Depot metrics (KPIs) to senior management.
• Ensure cross-border movement requirements function smoothly; identify and manage issues and risks.
• Set up deviations, CAPA, and preventive actions in BeOne quality system for logistics incidents; investigate with internal/external parties.
• Support daily expenses to ensure efficient use of financial capital.
• Review training materials, WI, SOP, and GS for understanding and alignment with job requirements.
• Respond promptly to managerial directions; consult with line manager as needed.
• Stay up to date with latest requirements and updates related to the role.
• Schedule regular meetings with line manager or function owners for alignment.
• Evaluate task accuracy, thoroughness, and timeliness to meet job requirements.
• Follow Logistics team requirements; respond to urgent requests within 24 hours and emails within 2 working days.
• Record and monitor tasks to meet deadlines; maximize productivity using tools like Outlook, OneNote, Excel, Smartsheet, and eLogistics.
• Consult with managers or process owners for clarification or guidance; participate in cross-functional training.
• Complete trainings related to WI, SOP, and GS via LMS and BeOne University.
• Perform other duties as assigned in a dynamic startup environment.
• Proficiency with Mandarin is highly preferred.

Qualifications

• Education: Bachelor‚Äôs degree or above.
• Experience: 7+ years of related experience.
• Travel: As needed.

Skills

• Clinical storage, distribution, and return/destruction expertise.
• Logistics data management and system proficiency (BeOne systems, e-TMF).
• Regulatory compliance knowledge (import/export, FDA, customs).
• Vendor management and KPI reporting.
• Audit readiness and collaboration with QA.
• Cross-functional collaboration (QA, Finance, Tax, Procurement, Legal, RA).
• Problem solving, deviation/CAPA management, and process improvement.
• Mandarin language proficiency preferred.

Education

• Bachelor‚Äôs degree or above; 7+ years of related experience.

Additional Requirements

• Travel: As needed.