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Senior Manager, Business Excellence

Johnson & Johnson
Remote friendly (Santa Clara, CA)
United States
$138,000 - $238,050 USD yearly
Operations

Role Summary

Senior Manager, Business Excellence at Santa Clara, CA. Lead and collaborate across functions to align long-term business goals with initiatives, measuring and tracking performance, and identify opportunities for process improvement using lean principles.

Responsibilities

  • Host, lead and/or support the Strategic Business Cycle and Performance Review Activities while deploying SC strategy.
  • Lead the Supply Chain End-to-End Performance Management Reporting governance (SC scorecard and strategic project).
  • Collaborate with source, operations, deliver, finance, engineering, and quality to plan and realize continuous improvement initiatives.
  • Lead, develop, and implement process improvements and key business improvements.
  • Implement key business improvement initiatives around Product Supply and Cost using Lean Manufacturing, Six Sigma, and Manufacturing Excellence principles/tools.
  • Facilitate New Idea meetings, site process and continuous improvement initiatives/projects, including managing resources, timelines, and change-management tools.
  • Identify opportunities with plant and functional leaders to improve process quality, delivery, and cost performance.
  • Develop processes with finance and operations to measure and analyze cost actions monthly and review with manufacturing leadership.
  • Lead projects that optimize value for multiple product platforms and end-to-end value streams.
  • Facilitate review of project objectives, assumptions, and validation approaches.
  • Facilitate project portfolio reviews with manufacturing leadership and provide clear line of sight to actual vs. target performance for relevant metrics.
  • Drive end-to-end capacity assessment to deliver BP and LRFP commitments.
  • Lead Lean and Six Sigma trainings and certifications program.
  • Drive continuous improvement and transformational results through end-to-end value streams.
  • Performs other duties as needed.

Qualifications

  • A bachelor’s degree is required; Industrial Engineering preferred. Advanced degree (MA, MS, MBA) is an asset.

Experience And Skills

  • Minimum of 12 years in a manufacturing environment with at least 2 years in a Business / Process Excellence role.
  • Experience in a highly regulated environment (FDA, ISO, etc.).
  • Knowledge of Lean Manufacturing, Process Excellence/Six Sigma tools and methodology.
  • Experience as a practitioner of Lean or DMAIC/DMADV.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Excellent verbal and written communication; strong decision-making and problem-solving skills.
  • Ability to collaborate with all levels of management in a matrix environment.
  • Strong ability to communicate and drive results through others.

Preferred

  • Experience developing and executing change management plans.
  • Direct experience in the medical device industry.
  • Experience with SPC, process characterization, ANOVA, DOEs, and hypothesis testing.
  • Experience with PFMEAs and/or DFMEAs.
  • Experience with project management tools and processes.
  • Process Excellence/Six Sigma Black Belt or Master Black Belt certification preferred.
  • LEAN or DMAIC/DMADV training experience asset.
  • Supply Chain, Procurement, Operations certification (e.g., APICS, ISM, Six Sigma, PMP, FPX).

Education

  • Bachelor’s degree required; Industrial Engineering preferred. Advanced degree (MA, MS, MBA) an asset.

Additional Requirements

  • 10% travel domestically.
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