Senior Manager/Associate Director, Commercial Learning and Development

Role Summary

The Senior Manager/Associate Director of Commercial Learning & Development partners with the Director of Commercial Learning and Development to create and execute training strategy and content for the commercial team, including sales and market access field teams. This role delivers training through effective presentation and communication skills so that commercial teams have a thorough understanding of product knowledge, disease state, marketing resources and marketplace. This position will provide training and coaching to commercial field teams through new hire training, ongoing training, sales meetings and field visits as well as develop an expert knowledge of the entire Invivyd sales process to provide support and continuously improve training to meet evolving marketplace and field dynamics. This position will contribute to generating new training ideas that drive optimal sales force effectiveness and develop field teams in their knowledge and selling skills. Location: Northeast Preferred.

Responsibilities

• Ensures consistent creation and delivery of sales training curriculum that develops sales force effectiveness
• Partners with sales and marketing leaders to align training curriculum to sales and marketing strategy
• Successfully navigates the approval of training materials through medical, regulatory and legal review
• Manages New Hires through onboarding process and provides support and coaching for Day 1 field readiness
• Collaborates in the creation of sales training programs, workshops, and modules on a continual basis, assessing current field-facing issues and delivering solutions that are designed to increase competence and confidence in field teams
• Recognizes and understands competitive products, industry trends and Invivyd portfolio to create and execute relevant training for field teams
• Collaborates and communicates effectively with training agencies to provide direction that results in high quality training product within budget and timelines
• Measures effectiveness of training programs through consistent and effective field collaboration through meetings, and field visits
• Provides strategic insight and training recommendations to Director, Learning and Development and VP of Sales for continuous evolution of all training programs that increase sales effectiveness

Qualifications

• At least 10 years of professional sales experience, or a training and coaching role including experience in the development and delivery of technical training
• Strong experience in delivering live, virtual, and blended learning
• Experience developing sales tools, education, and training programs to boost sales skills, technical competency, and overall effectiveness
• Requires an understanding of standard business practices related to sales operations processes and systems (sales cycle, CRM applications, and territory management)
• Familiarity with and ability to apply adult learning and instructional design strategies when developing curriculum
• Excellent written and verbal communication, presentation, and professional speaking skills
• Understanding and experience with selling skills and applying them to various settings of care (Primary care, hospitals, IDNs, etc)
• Must be able to manage multiple priorities and assignments simultaneously
• Ability to influence and collaborate across business functions to drive alignment of training curriculum
• Demonstrated ability to articulate learning objectives that are focused, concise, and measurable

Education

• Bachelor’s degree in business, healthcare, or science required

Additional Requirements

• Must be able to travel for field visits, sales meetings, and congresses as needed to support the field teams (approximately 25% travel)
• Must be able to travel to the corporate office for in-person collaboration and key meetings 2x/month minimum