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Senior Family Support Educator - Pacific Northwest

Acadia Pharmaceuticals
August 20, 2026
Full-time
On-site
Boise, ID
Patient Advocacy
Role: Field-based Patient Education Specialist supporting the Rett community, serving as a primary contact for caregivers and families to provide disease, treatment, and therapy management education. Responsibilities include assessing individual needs, delivering ongoing education through various formats, supporting cross-functional teams, and representing the organization at community events and physician offices. The role involves developing educational resources, moderating caregiver programs, and ensuring compliance with relevant laws. Qualifications: Bachelor's degree in life sciences preferred; minimum 5 years healthcare or pharmaceutical experience, with at least 2 years in patient support or education for the Family Support Educator, and 8+ years with 5+ years for Senior. Clinical backgrounds such as nursing, social work, or advocacy within rare neurological diseases are valued. Skills: Expertise in rare diseases, caregiver education, account management, advocacy, and cross-functional collaboration; strong interpersonal, communication, and organizational skills; proficiency in Microsoft Office; ability to travel up to 70%. High-Value specifics: Focus on rare neurological diseases (Rett syndrome), patient education, field support, and community engagement. Location: US-based with territory coverage in Seattle, WA; Portland, OR; Boise, ID.