Senior Director, Patient Access Lead (East & West)

Role Summary

Senior Director, Patient Access Lead (East & West) responsible for establishing and leading a critical function to prepare for the successful launch of lonvo-z, an investigational therapy in phase 3 for hereditary angioedema (HAE). Lead the patient access team to eliminate access and reimbursement barriers for providers and patients, and ensure sites are prepared to administer lonvo-z from an access perspective.

Responsibilities

• Patient Access/ Field Reimbursement Leadership
  • Build and lead a high-performing field reimbursement/patient access team to proactively support providers and patients in overcoming access and reimbursement challenges.
  • Develop strategic solutions to address coverage, coding, and payment issues related to lonvo-z.
  • Work closely with Strategic Account Leads, Payer Account Team, Hub, and case managers to develop strategies to mitigate barriers to access.
  • Lead team through center profiling to assess access readiness for activation and launch.
  • Work closely with payers, providers, and patient advocacy groups to ensure lonvo-z is accessible and affordable.
  • Contribute to the creation of reimbursement tools, resources, and educational materials to support field teams and provider partners.
  • Contribute to the development of patient access manager training materials as well as lead onboarding of the newly created team.
• Access and Stakeholder Engagement
  • Serve as the primary liaison with key external stakeholders, including healthcare administrators, infusion centers, and reimbursement personnel, to foster collaboration and address barriers.
  • Partner with market access and policy lead to monitor and respond to changes in reimbursement environments and healthcare policies impacting lonvo-z.
  • Advocate for patients and providers by addressing challenges related to patient access and site readiness, ensuring a patient-centric approach to implementation.
• Supervisory Responsibilities
  • Team leadership and Development
    • Recruit and hire high-caliber talent, manage and mentor the patient access team, and foster accountability, innovation, and collaboration.
    • Set clear goals and KPIs for the team to ensure successful execution of objectives.
    • Provide regular updates to executive leadership on site readiness, reimbursement challenges, and access-related progress.

Qualifications

• Willingness to travel as needed to engage with sites, field teams, and stakeholders. Travel may be up to 60%.
• Bachelor’s degree in life sciences, business, healthcare administration, or related field. Advanced degree preferred (MBA, PharmD).
• 10+ years of experience in access site readiness, field reimbursement, or market access in the biopharmaceutical or healthcare industry, including 3-5 years in field reimbursement leadership.
• Prior US launch experience is required.
• Experience with cell and gene therapy, other highly specialized or one-time therapies required.
• Experience in competitive rare diseases is preferred; experience in HAE is preferred.
• Deep understanding of infusion-based therapies, site operations, channel dynamics including reimbursement implications, billing & coding, and payer dynamics in the U.S. healthcare system.
• Ability to navigate CGT reimbursement complexities such as single case agreements.
• Proven ability to develop and implement access site readiness strategies and resolve reimbursement challenges.
• Strong leadership skills and track record of building and managing high-performing teams.
• Exceptional communication and relationship-building skills across internal and external stakeholders.
• Strong problem-solving and analytical skills to navigate complex access and operational challenges.
• Experience collaborating with HR to attract, hire, develop, and motivate top talent; proven cross-functional partnership to establish new function and organizational capabilities.
• Management and oversight of team budget and resourcing; willingness to lead innovative approaches to accelerate delivery of therapies.

Skills

• Access strategy development, reimbursement analytics, payer relations, site readiness, and field operations
• Cross-functional leadership, stakeholder management, and executive communication
• Problem-solving, adaptability, and ability to operate in ambiguity

Education

• Bachelor’s degree required; MBA or PharmD preferred.

Additional Requirements

• Willingness to travel up to 60% as needed.