Senior Director, Healthcare Improvement Lead

Role Summary

The Sr. Director, Healthcare Improvement Lead acts as the strategic partner to Lilly Business Units to develop and deliver effective, impactful, cost-effective Healthcare Improvement (HCI) initiatives globally. Responsibilities include strategic planning and coordination for centralized execution of US initiatives and multi-country global initiatives, and participation in the HCI Hub/Implementation Science Center of Excellence to provide guidance on methodology, design, delivery, measurement and reporting.

Responsibilities

• Partner with the BU to develop brand strategic priorities and coordinate central medical affairs capabilities to shape the HCI strategy within the integrated plan
• Identify root causes of Clinical Care Gaps (CCG) related to system-level barriers and drive data-driven, patient-focused, measurable HCI solutions
• Collaborate with the Innovation Readiness team to identify HCI opportunities early and throughout the lifecycle
• Determine when HCIs are the most appropriate solution based on CCG root causes
• Design scalable and sustainable HCI initiatives with robust plans to disseminate findings externally
• Shape communications on progress toward goals across organizational levels and forums
• Identify environmental trends and leverage HCIs accordingly
• Ensure HCI measurements are integrated into the ecosystem with comprehensive assessments including system and patient outcomes
• Promote sharing and implementation of best practices through regular exchanges with colleagues
• Manage budgets precisely and understand internal/external funding regulations

Organizational And External Influence

• Foster cross-functional partnerships to meet healthcare system needs through HCIs
• Develop innovative planning and execution approaches for HCIs, including QI Collaboratives
• Engage with professional societies and external organizations to inform Lilly‚Äôs HCI strategies
• Represent Lilly professionally with health systems and government entities regarding opportunities and execution of HCIs
• Communicate with cross-functional leadership to raise awareness of HCIs and alignment with Accelerate Reach & Scale
• Maximize budget with scalable approaches
• Provide HCI coaching and training for affiliates and enterprise-wide upskilling
• Participate in forums with HCI governance bodies and external offerings to build relationships

Operational Excellence / HCI Hub

• Active member of the HCI Hub
• Support compliance framework maintenance in collaboration with Ethics & Compliance; ensure global HCI quality and compliance
• Contribute to HCI guidance creation including playbooks, processes, communication, engagement, and measurement/reporting
• Provide central support for local OUS HCIs while supporting local execution
• Support HCI technology and ecosystem development

Dimensions Of Responsibilities

• Influence functional or cross-functional plans and priorities in response to strategic direction
• Incorporate diverse input from multiple stakeholders to drive innovative solutions
• Incorporate feedback and execute decisions swiftly for flawless execution
• Communicate effectively with stakeholders at all levels and with external executive leadership
• Identify opportunities and anticipate changes by monitoring the external environment
• Understand Lilly‚Äôs Accelerate Reach & Scale, and how HCIs fit into the broader goals

Minimum Qualification Requirements

• Bachelor‚Äôs degree
• 5+ years of experience working with external stakeholders/customers
• 5+ years in roles with direct work or partnerships with external healthcare systems, research institutes, medical societies, NGOs, or across the pharmaceutical industry
• Authorized to work in the United States on a full-time basis

Education

• Advanced degree preferred ‚Äì including healthcare professions, MBA
• Certifications/trainings in healthcare quality/healthcare improvement (e.g., CPHQ) or Implementation Science

Additional Requirements

• Travel required, approximately 20% including some weekends and international travel