Role Summary
The Senior Clinical Specialist develops account- and customer-specific business plans to drive adoption and utilization of Puma’s first commercial oncology product in the Greater Atlanta Area. They are responsible for achieving territory sales goals through promotion, sale and support of the product to external customers such as physicians and nurses. They represent Puma and the approved indication to educate customers on the product’s benefits within the oncology field.
Responsibilities
- Develops and executes robust territory business plans
- Responsible for meeting or exceeding assigned sales goals, brand key performance indicators, and management by objectives
- Develops and manages long-term relationships with physicians, nurses, office practices managers and other key stakeholders in the assigned territory
- Conducts compelling discussions with key physicians and healthcare professionals in support of the approved product indication
- Utilizes approved resources and messages to meet goals and targets
- Engages with key stakeholders, explaining features and benefits of the product using persuasive sales techniques
- Collaborates with cross-functional partners including clinical nurse educators, marketers, account managers and medical science liaisons
- Plans and organizes promotional speakers programs in the territory in partnership with a Speakers Bureau vendor
- Communicates competitive market intelligence to brand teams and management
- Monitors operating costs and budget to ensure activities align with company policies and procedures
Skills
- Self-motivated, assertive, and self-confident with the ability to act with urgency and passion
- Resourceful, creative, enthusiastic, and results-oriented
- Strategic approach to accessing customers in an innovative manner
- Identify issues and opportunities using sales reports and other analytical tools to build customer strategies and tactics to maximize sales in the assigned territory
- Uses selling, presentation, influencing, listening and questioning skills to present the product and fully understand physician/clinician and patient needs, expectations, challenges and other constraints
- Entrepreneurial, enjoys working in a fast-paced, small-company environment
- Demonstrated access and understanding of key customers and account groups within the territory
- Understand and leverage roles and responsibilities of the cross functional team to drive strategic imperatives including Marketing and Market Access
- Excellent oral and written communication skills
- Superior clinical acumen with the proven ability to excel in a technically complex and ambiguous sales environment
- Exceptional collaborator who can effectively work with cross-franchise peers, internal functional partners and external customers
- Participate as and when needed/working in cross-functional or other project teams and/or supporting peers, the overall region, area or franchise to excel
Education
- Bachelor’s Degree Required
Qualifications
- Required: Minimum of 6+ years of experience in the pharmaceutical/biotechnology industry
- Required: Experience in oncology and/or rare disease
- Required: Proven track record of results
- Required: Driving results in a competitive market
- Preferred: Market Access or Reimbursement experience
- Preferred: Launch and/or experience in promotion of breast cancer products
- Preferred: Launch and/or experience in promotion of rare disease products
Additional Qualifications
- Experience in the biotechnology, pharmaceutical industry or oncology highly preferred
Additional Requirements
- Travel is primarily local during the business day, with some out-of-area travel up to 30%.
- The role requires significant use of a personal vehicle; reimbursement is provided; motor vehicle record may be checked for company business.
- Typical work hours are Monday through Friday, 8:30 AM to 5 PM; weekend work may be required.