Role Summary
The Senior Cell Therapy Account Manager (Sr. CTAM) drives sales by accelerating adoption and appropriate use of Arcellx cell therapy products across leading academic hospitals and community networks. As the account lead, the Sr. CTAM creates and executes strategic account plans to expand therapy access, elevate treatment center performance, and deliver an exceptional experience for patients and providers. This role supports advancing Arcellx’s mission to transform outcomes for people living with multiple myeloma in Upstate New York (Buffalo, Rochester, Syracuse, Albany).
Responsibilities
- Drive multiple myeloma CAR-T brand choice within authorized treatment centers (ATCs) and community-based accounts.
- Competitively sell Arcellx products through deep knowledge of the multiple myeloma landscape and clinical expertise.
- Navigate complex account environments by identifying stakeholder needs and collaborating with internal teams to provide targeted support.
- Integrate customer insights and data to design and execute strategic account plans; identify opportunities, barriers to treatment, and drive actionable insights.
- Share account and HCP insights with cross-functional and alliance partners; support partners to ensure a positive patient experience.
- Equip ATC staff with CAR-T process training to optimize workflows and remove barriers to use.
- Operate in compliance with laws, regulations, company policies, and ethical standards, including protection of patient-identifiable data.
Qualifications
- Master’s or bachelor’s degree required.
- 5+ years of hematology/oncology therapeutic experience required.
- Experience in cell therapy, immunotherapy, and/or multiple myeloma strongly preferred, with understanding of oncology market dynamics.
- Proven history of meeting or exceeding sales objectives in complex, high-value therapeutic areas.
- Ability to manage large, strategic accounts and navigate complex academic hospital systems in collaboration with cross-functional partners.
- Experience with new product launches within academic hospitals or specialty markets is strongly preferred.
- Willingness to travel overnight up to 50%.
Skills
- Strong strategic thinking and account planning abilities.
- Excellent communication, presentation, and relationship-building skills.
- Analytical mindset with ability to translate insights into action.
- Cross-functional collaboration and alliance-partner coordination experience.
Education
- Master’s or bachelor’s degree required.
Additional Requirements
- Willingness to travel overnight up to 50%.