Role Summary
Senior Cell Therapy Account Manager (San Francisco) responsible for accelerating the adoption and appropriate use of Arcellx cell therapy products across leading academic hospitals and community networks. As the account lead, you will drive strategic account management—creating and executing action plans that expand therapy access, elevate treatment center performance, and deliver an unrivaled experience for both patients and providers. This role is central to advancing Arcellx’s mission to transform outcomes for people living with multiple myeloma.
Responsibilities
- Drive multiple myeloma CAR-T brand choice within authorized treatment centers (ATCs) and community-based accounts.
- Competitively sell Arcellx products through deep knowledge of the multiple myeloma landscape and best-in-class clinical expertise.
- Navigate complex account environments by identifying and understanding the needs and challenges of diverse stakeholders and collaborating with internal teams to provide targeted support.
- Integrate customer insights and analytical data to design and execute strategic account plans. Develop a deep understanding of customer dynamics and market trends to identify opportunities, uncover barriers to treatment, and drive actionable insights.
- Share relevant account and HCP insights with cross-functional and alliance partners, highlighting business trends, competitive shifts, and changes in the therapeutic landscape. Support alliance partners to ensure the patient experience is positive and seamless.
- Equip ATC staff with CAR-T process training that will eliminate barriers to use and optimize operational workflows.
- Operate in strict compliance with all laws, regulations, company policies, and ethical standards, including protection of patient-identifiable data.
Qualifications
- Required: Master’s or bachelor’s degree.
- Required: 5+ years of hematology/oncology therapeutic experience.
- Preferred: Experience in cell therapy, immunotherapy, and/or multiple myeloma with strong understanding of oncology market dynamics.
- Required: Proven and consistent history of meeting or exceeding sales objectives in complex, high-value therapeutic areas.
- Required: Demonstrated ability to manage large, strategic accounts and navigate complex academic hospital systems in collaboration with cross-functional and co-marketing partners.
- Preferred: Experience with new product launches within academic hospitals or specialty markets.
- Required: Willingness to travel overnight up to 50%.
Skills
- Strategic account management and long-term planning.
- Cross-functional collaboration and alliance partner coordination.
- Data-driven decision making and ability to translate insights into action.
- Effective communication with diverse stakeholders and HCPs.
Education
- Master’s or Bachelor’s degree (as specified in qualifications).
Additional Requirements
- Travel up to 50% overnight as part of the role.