Senior Cell Therapy Account Manager (Charlotte - Knoxville)

Role Summary

The Senior Cell Therapy Account Manager (Sr. CTAM) drives sales by accelerating the adoption and appropriate use of Arcellx cell therapy products across leading academic hospitals and community networks. As the account lead, the Sr. CTAM creates and executes strategic account plans to expand therapy access, elevate treatment center performance, and deliver an exceptional experience for patients and providers. This role supports Arcellx’s mission to transform outcomes for people living with multiple myeloma, covering NC (Charlotte, Asheville) and TN (Knoxville, Chattanooga).

The “Fine Print” – What You Will Do

• Drive multiple myeloma CAR-T brand choice within authorized treatment centers (ATCs) and community-based accounts.
• Competitively sell Arcellx products through deep knowledge of the multiple myeloma landscape and clinical expertise.
• Navigate complex account environments by understanding stakeholder needs and collaborating with internal teams to provide targeted support.
• Integrate customer insights and analytics to design and execute strategic account plans; identify opportunities, barriers to treatment, and actionable insights from market dynamics.
• Share account and HCP insights with cross-functional and alliance partners to highlight trends and changes in the therapeutic landscape; support partners to ensure a positive patient experience.
• Equip ATC staff with CAR-T process training to remove barriers and optimize operational workflows.
• Operate in compliance with laws, regulations, policies, and ethical standards, including protection of patient-identifiable data.

Qualifications

• Required: Master‚Äôs or bachelor‚Äôs degree.
• Required: 5+ years of hematology/oncology therapeutic experience.
• Preferred: Experience in cell therapy, immunotherapy, and/or multiple myeloma; strong understanding of oncology market dynamics.
• Preferred: Proven ability to meet or exceed sales objectives in complex, high-value therapeutic areas.
• Preferred: Experience managing large, strategic accounts and navigating complex academic hospital systems with cross-functional and co-marketing partners.
• Preferred: Experience with new product launches within academic hospitals or specialty markets.
• Travel: Willingness to travel overnight up to 50%.

Skills

• Strategic account management and relationship building within academic and community hospital networks.
• Ability to analyze customer dynamics, market trends, and data to drive actionable insights.
• Collaborative cross-functional coordination with internal teams and external alliance partners.
• Instructional capability to train clinical and operational staff on CAR-T processes.

Education

• Master‚Äôs or bachelor‚Äôs degree required.

Additional Requirements

• Willingness to travel overnight up to 50%.