Senior Analyst, Rebate Administration

Role Summary

The Senior Analyst, Institutional / Provider Rebate Administration, has the primary purpose of managing the payment requirements of Pfizer’s various US contractual agreements with Hospital, GPO, IDN’s, Clinic customers for medium to low complexity accounts as they relate to size and intricacy of contract language and strategies. The person in this role will be accountable for on time and accurate rebate payments to US customers, consistent with the terms and conditions of our agreements, as well as providing timely information and support to meet statutory, compliance and production requirements.

Additionally, the Sr. Analyst will be responsible for financial analysis associated with payments to explain variances and changes to existing trends. The Sr. Analyst will participate in a variety of strategic initiatives, ongoing internal and external deliverables to ensure effective support for US Products across Hospital, I&I and Oncology Business Units.

Responsibilities

• Rebate Administration
  • Assume responsibility for contracted customers (GPOs, IDNs, and Wholesalers) and manage the fee/rebate payment process by:
  • Reviewing contract language and provide SME on rebate setup in connection with pricing components in Flex system.
  • Processing payments accurately and on time.
  • Ensure that customers adhere to contract language, terms, & conditions to reduce risk and protect Pfizer’s assets.
  • Work to ensure adherence to SOX controls and internal SOPs; maintain adequate supporting documentation for rebate payments, rebate reconciliations and quarterly accrual reserves.
  • Accurately process payments within the timelines stated in our agreements. Perform robust validations to ensure accuracy and participate in continuous improvement initiatives.
• Payment Analysis
  • Comment on account performance for Senior management and Account Teams, while maintaining a strong focus on customer support.
  • Provide quarterly rebate information and analysis to Managed Market Finance for accruals process.
• Strategic Vision / Operational Implementation
  • Awareness of contract negotiation of rebate and fee strategies as it relates to the payment terms, system capabilities, and customers’ data management.
  • Review draft language with Contracting Management and Development teams.
  • Collaborate closely with Team Leader to ensure accurate setup of rebate eligible members.
• Customer Focused
  • Begin to develop key customer relationships and align on common business objectives.
  • Assist on ad-hoc requests for data and analysis and begin to build collaborative relationships with various internal stakeholders.
• Technology Focused
  • Begin to gain knowledge of rebate payment process and applications (FLEX, Business Objects, Cognos). Begin to identify calculation issues; Participate in periodic UAT for system enhancements.
  • Build knowledge of customers, markets, and Pfizer strategies to understand impact of evolving contract strategies.
• Continuous Improvement
  • Begin to identify and communicate issues, which may impact the contracting & rebate process or the overall contracting environment.
  • Participate in training sessions to gain overall knowledge of the market, rebate administration process, and key stakeholder areas of focus (e.g., accruals.)
  • Participate in project work and analysis required on an ad hoc basis. Assigned project work would generally consist of leading low to medium risk projects with cross functional impact.

Qualifications

• High school diploma (or equivalent) with 8+ years of experience or associate’s degree with 6+ years of experience or BA/BS with 2+ years of experience or MBA/MS with any years of relevant experience.
• Experience in pharmaceutical industry or relative experience preferred; Institutional contracting/rebating experience a plus, but not required.
• Begin to be able to make judgments regarding policy, objectives, and Institutional and Provider marketplace.
• Excellent interpersonal skills, including the ability to understand and respond to multiple internal and external stakeholders.
• Possess good organization, verbal and written communication and time management skills. Possess reliable follow-through, and ability to influence the outcome of key issues and challenges.
• Strong skills in Excel, including proficiency with pivot tables, V-lookups, charts, and formulas; proficient working with large data files.
• Intermediate skills with MS Word, MS PowerPoint, and MS Outlook.

Preferred Qualifications

• Experience working with a rebate payment system or similar financial transaction system preferred; experience with Model N FLEX platform preferred.
• Proficient using Business Objects, Cognos, or other reporting software; basic understanding of how report queries function and ability to create simple queries independently.
• Good analytical and problem-solving skills required; good attention to detail and project management skills preferred.