Senior Analyst, Rebate Administration

Role Summary

The Senior Analyst, Institutional / Provider Rebate Administration, has the primary purpose of managing the payment requirements of Pfizer’s various US contractual agreements with Hospital, GPO, IDN’s, Clinic customers for medium to low complexity accounts as they relate to size and intricacy of contract language and strategies. The person in this role will be accountable for on time and accurate rebate payments to US customers, consistent with the terms and conditions of our agreements, as well as providing timely information and support to meet statutory, compliance and production requirements.

Additionally, the Sr. Analyst will be responsible for financial analysis associated with payments to explain variances and changes to existing trends. The Sr. Analyst will participate in a variety of strategic initiatives, ongoing internal and external deliverables to ensure effective support for US Products across Hospital, I&I and Oncology Business Units.

Responsibilities

• Rebate Administration: Assume responsibility for contracted customers (GPOs, IDNs, and Wholesalers) and manage the fee/rebate payment process by reviewing contract language and providing SME on rebate setup in connection with pricing components in Flex system; processing payments accurately and on time; ensuring that customers adhere to contract language, terms, & conditions to reduce risk and protect Pfizer’s assets; working to ensure adherence to SOX controls and internal SOPs; maintaining adequate supporting documentation for rebate payments, rebate reconciliations and quarterly accrual reserves; accurately processing payments within the timelines stated in our agreements; performing robust validations to ensure accuracy and participating in continuous improvement initiatives.

Payment Analysis

• Comment on account performance for Senior management and Account Teams, while maintaining a strong focus on customer support; provide quarterly rebate information and analysis to Managed Market Finance for accruals process.

Strategic Vision / Operational Implementation

• Awareness of contract negotiation of rebate and fee strategies as it relates to the payment terms, system capabilities, and customers’ data management; review draft language with Contracting Management and Development teams; collaborate closely with Team Leader to ensure accurate setup of rebate eligible members.

Customer Focused

• Begin to develop key customer relationships and align on common business objectives; assist on ad-hoc requests for data and analysis and begin to build collaborative relationships with various internal stakeholders.

Technology Focused

• Begin to gain knowledge of rebate payment process and applications (FLEX, Business Objects, Cognos); begin to identify calculation issues; participate in periodic UAT for system enhancements; build knowledge of customers, markets, and Pfizer strategies to understand impact of evolving contract strategies.

Continuous Improvement

• Begin to identify and communicate issues, which may impact the contracting & rebate process or the overall contracting environment; participate in training sessions to gain overall knowledge of the market, rebate administration process, and key stakeholder areas of focus (e.g., accruals); participate in project work and analysis required on an ad hoc basis, leading low to medium risk projects with cross functional impact.

Qualifications

• High school diploma (or equivalent) with 8+ years of experience or associate’s degree with 6+ years of experience or BA/BS with 2+ years of experience or MBA/MS with any years of relevant experience.
• Experience in pharmaceutical industry or relative experience preferred; institutional contracting/rebating experience a plus but not required.
• Ability to make judgments regarding policy, objectives, and Institutional and Provider marketplace.
• Excellent interpersonal skills, including the ability to understand and respond to multiple internal and external stakeholders.
• Strong organization, verbal and written communication and time management skills; reliable follow-through and ability to influence outcomes.
• Strong Excel skills (pivot tables, V-lookups, charts, formulas); ability to work with large data files; intermediate MS Word, PowerPoint, and Outlook.

Preferred Qualifications

• Experience with rebate payment systems or similar financial transaction systems; experience with Model N FLEX platform.
• Proficient using Business Objects, Cognos, or other reporting software; ability to create simple queries independently.
• Analytical and problem-solving skills; attention to detail and project management skills.

Education

• As listed in Basic/Preferred qualifications above; degrees as applicable.

Additional Requirements

• Travel: Ability to travel based on business needs (25%).
• Work arrangement: Hybrid; onsite 2 to 3 days per week.
• Eligibility: This position requires permanent work authorization in the United States.