Position Summary
The Senior Manager, Alliances is responsible for continuously improving implementation and partner relationship management best practices and driving recognition as a biopharma partner of choice. Owns/oversees execution, delivery, and relationship management of programs with biopharma/biotech partners to maximize partnership value.
Job Responsibilities
- Manage/oversee a portfolio of strategic alliances programs (strategic value/alliance health, contract management, delivery, process management).
- Lead prescriptive delivery: gather partner requirements, recommend Caris solution provisioning, direct delivery teams to completion, manage timelines/technical performance, communicate priorities, escalate roadblocks, track to goals.
- Ensure intra-/inter-company alignment; drive continuous improvement; enhance governance; identify expansion opportunities; serve as internal SME for expansion feasibility, risks, resources, and timelines.
- Proactive risk management: identify, assess, communicate needs/risks/dependencies; lead mitigation planning and issue resolution.
- Customer and business excellence: communicate Caris value, tailor delivery, build/expand relationships, mentor team, contribute to process improvement, provide account-level forecasting.
- When applicable: lead/coach/develop team, manage partner operations and resource allocation, make data-driven decisions, support performance/talent management/succession/hiring.
Required Qualifications
- Bachelorβs degree and 4+ years in molecular biology/clinical molecular diagnostics/oncology and/or multimodal real-world data, drug development/discovery, clinical research/study management, product management, companion diagnostics, healthcare implementation/delivery/program management.
- Manager-level experience or higher.
- Travel up to 20%.
- Proficient in Microsoft Office (Word, Excel, Outlook) and internet-based tools.
Preferred Qualifications
- Knowledge of CLIA/CAP/GMP/GCP/IVDR/HIPAA.
- Experience delivering/partnering on oncology offerings, lab services, therapeutic programs, healthcare data products, or clinical-trial enrollment.
- Experience leading cross-functional teams/direct reports.
Benefits
- Medical, dental, vision; HSA; FSA; paid time off; 401k match; LTD/STD; EAP; pet insurance; legal assistance; tuition assistance.