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Role Summary
Scientific Excellence Director, US Field HEOR responsible for leading and coordinating field-based HEOR activities, programs, and training in support of fHEOR and Account Executives within a highly matrixed organization.
Responsibilities
- Partners with Access matrix team and home office HEOR on Cross-TA initiatives, communications, and business needs to assist in the development of strategy and plans for fHEOR scientific and access capabilities.
- Ensures training plan for fHEOR & Account Executive teams is organized, working with market access to execute individual team trainings, marketing touchpoints, and ad-hoc sessions.
- Participates in the development of training plans for prioritized launch products and RWE methods.
- Conducts certifications for fHEOR to enhance development of expertise in therapeutic and RWE methods areas in anticipation of prioritized launches and HEOR/Access initiatives.
- Understands the evolving US healthcare landscape and provides strategic insights summaries to matrix BMS stakeholders.
- Understands fHEOR & Account Executive strategies, key objectives, needs, and challenges around field facing capabilities; provides expertise to help design strategies to optimize learning systems use, insight reporting, and capability execution by fHEOR team, facilitating stakeholder decision-making; and where possible, proactively anticipating external stakeholders' needs.
- Manages fHEOR tool effectiveness evaluations facilitating updates, revisions and discontinuations.
- Tracks and evaluates fHEOR & Account Executive tool utilization to ensure appropriate resource use.
- Works closely with fHEOR therapeutic area leads to ensure the matrix needs for each indication are met from a fHEOR perspective (FIRE calls, home office matrix collaborations, PREP reviews, etc.).
- Develops and maintains in consultation with therapeutic area leads core communication platforms (elevator pitches); identifies and leverages digital innovation and trends for fHEOR & Account Executives to optimize the use of technology and implementation of processes.
- Collaborates with internal BMS stakeholders to implement and manage training processes, reporting, and analytics.
Qualifications
- BS with advanced graduate degree in public health or certifications in HEOR-related specializations, PharmD, MD, PhD Degree
- Minimum of 7 years of experience in the pharmaceutical industry working with PBMs, Payers, and Organized customers
- Preferred training experience of field HEOR/medical teams
- Experience working in customer-facing field roles
- Experience working in a highly matrixed organization and in stakeholder management
- Demonstrated strength in project management and ability to manage numerous complex project timelines and priorities involving multiple internal/external stakeholders
- Experience with AI use for learning process improvement a plus
- Collaborates effectively and applies innovative approaches/technologies to deliver projects within agreed upon timelines
- Proficient with Microsoft Office Suite (Word, PowerPoint, Excel), SharePoint, MS Teams, and demonstrated ability to learn independently and adapt quickly to new processes/systems
- Experience with Veeva systems preferred
- Strong verbal and written communication skills (fluent in English)
- Ability to travel 10% of the time