SAP Customer Master Data & Analytics
AbbVie
2 hours ago
Remote friendly (North Chicago, IL)
United States
IT
Key Responsibilities
- Perform DSP Reviewer activities by validating customer master data for accuracy, completeness, and compliance, reviewing supporting documentation, and approving or rejecting requests in accordance with established governance and OTC process standards.
- Perform ongoing customer master data maintenance through bulk updates in line with approved governance controls.
- Participate in global projects and initiatives across multiple functions and regions.
- Collaborate with business units and process experts to investigate and resolve customer master data issues.
- Apply data governance practices by maintaining and using data catalogs, enforcing defined business rules, and supporting data quality standards across customer master data processes.
- Manage customer license maintenance, including validation of DEA, SLN, and HIN licenses against MedPro and state regulatory websites.
- Apply AI tools and concepts responsibly to support analysis, reporting, and documentation while adhering to data privacy and security standards.
- Design, develop, and maintain Power BI reports, dashboards, and interactive visualizations.
- Build data models, DAX calculations, and custom measures to enable effective data analysis.
- Apply data visualization best practices for intuitive, user-focused reporting.
- Identify opportunities to improve reporting, planning, and analytics processes through continuous improvement.
- Write efficient SQL queries to manipulate, transform, and analyze data from multiple sources.
Qualifications
Required
- Prior experience in master data management within SAP or similar enterprise systems.
- 4+ years of master data management experience (global/cross-functional preferred).
- Experience with SAP S/4HANA Customer Master Data and Global Trade Services (GTS).
- Hands-on experience with SQL Server, including writing/optimizing complex SQL queries.
- Strong experience developing reports and dashboards using Microsoft Power BI, including data modeling and visualization best practices.
- Strong communication skills with technical and non-technical stakeholders.
- Ability to work independently and collaboratively in a fast-paced, matrixed environment.
Preferred
- Experience with SAP Analytics Cloud (SAC).
- Experience with data governance/data stewardship platforms (e.g., DSP or equivalent).
- Microsoft Power BI certification(s).
Benefits
- Paid time off (vacation, holidays, sick); medical/dental/vision insurance; 401(k) to eligible employees.
- Eligible to participate in short-term incentive programs.
- Perform DSP Reviewer activities by validating customer master data for accuracy, completeness, and compliance, reviewing supporting documentation, and approving or rejecting requests in accordance with established governance and OTC process standards.
- Perform ongoing customer master data maintenance through bulk updates in line with approved governance controls.
- Participate in global projects and initiatives across multiple functions and regions.
- Collaborate with business units and process experts to investigate and resolve customer master data issues.
- Apply data governance practices by maintaining and using data catalogs, enforcing defined business rules, and supporting data quality standards across customer master data processes.
- Manage customer license maintenance, including validation of DEA, SLN, and HIN licenses against MedPro and state regulatory websites.
- Apply AI tools and concepts responsibly to support analysis, reporting, and documentation while adhering to data privacy and security standards.
- Design, develop, and maintain Power BI reports, dashboards, and interactive visualizations.
- Build data models, DAX calculations, and custom measures to enable effective data analysis.
- Apply data visualization best practices for intuitive, user-focused reporting.
- Identify opportunities to improve reporting, planning, and analytics processes through continuous improvement.
- Write efficient SQL queries to manipulate, transform, and analyze data from multiple sources.
Qualifications
Required
- Prior experience in master data management within SAP or similar enterprise systems.
- 4+ years of master data management experience (global/cross-functional preferred).
- Experience with SAP S/4HANA Customer Master Data and Global Trade Services (GTS).
- Hands-on experience with SQL Server, including writing/optimizing complex SQL queries.
- Strong experience developing reports and dashboards using Microsoft Power BI, including data modeling and visualization best practices.
- Strong communication skills with technical and non-technical stakeholders.
- Ability to work independently and collaboratively in a fast-paced, matrixed environment.
Preferred
- Experience with SAP Analytics Cloud (SAC).
- Experience with data governance/data stewardship platforms (e.g., DSP or equivalent).
- Microsoft Power BI certification(s).
Benefits
- Paid time off (vacation, holidays, sick); medical/dental/vision insurance; 401(k) to eligible employees.
- Eligible to participate in short-term incentive programs.