Sales Systems Operations Lead

Role: Sales Systems Operations Lead overseeing CRM platform administration and release management within a regulated life sciences environment. Responsibilities: manage Veeva CRM and integrated systems' performance, security, and incident resolution; coordinate product launch activities, including data loads and system configurations; own end-to-end release planning, deployment, and governance; administer software licensing, vendor contracts, and compliance; serve as technical liaison between U.S. business stakeholders and global IT teams; ensure system readiness, validation, and security. Requirements: Bachelor’s degree in a related technical field; 5+ years in IT operations, CRM administration, or systems engineering in regulated settings; hands-on experience with Veeva CRM, ServiceNow, Jira, and release governance; knowledge of GxP, CSV, ITIL, APIs, data integration, and enterprise data models; proficiency in reporting tools like SQL, Power BI, or Tableau. Preferred: experience supporting life sciences sales or commercial systems in a global, regulated environment with a focus on compliance. High-Value: CRM platform management, release and change governance, vendor and license management, cross-functional stakeholder engagement, and validation in a GxP environment. Work setup: hybrid with onsite requirements at Princeton, NJ; travel not specified.