Sales Development Specialist

Role Summary

Sales Development Specialist at MIMEDX. Responsible for securing and qualifying sales leads, coordinating communication with external sales professionals, and supporting the sales team to propel the sales cycle. Maintain product knowledge and update CRM with outbound/inbound activities, collaborating with marketing and sales.

Responsibilities

• Make daily outbound calls to qualify leads from conferences and targeted campaigns
• Establish, develop, and maintain business relationships with prospective customers
• Research leads to determine customer needs and determine appropriate products/services to recommend
• Introduce company products/services to prospects and generate opportunities by setting appointments for the sales team
• Follow up with sales team on the status of qualified leads and opportunities
• Update CRM and other systems with calls, appointments, and activities
• Coordinate and execute follow-up plans aligned with sales territories and objectives
• Prepare reports on customer needs, feedback, interests, and competitive activities
• Maintain knowledge of the company’s brands, systems, and order processes
• Stay informed on product applications, market conditions, and promotional trends related to sales
• Participate in meetings, training, and skill development

Qualifications

• Education: BS/BA in related discipline; certification may be required in some areas
• Experience: 0–2 years in related field; or MS/MA/MBA with 0–1 years
• Preferred: Life sciences experience; knowledge of FDA or AATB environment; Salesforce.com experience; sales or inside sales experience

Skills

• Proficiency in Microsoft Office
• Strong written and oral communication; customer service and confidentiality
• Time management, organization, prioritization, and attention to detail
• Ability to influence others with tenacity and diplomacy
• Resourcefulness in identifying new sales leads
• Initiative, creative thinking, decision making, and problem-solving

Education

• BS/BA in related discipline; certifications may be required in some areas
• MS/MA/MBA is a plus

Additional Requirements

• The role is in a normal office environment; standard office equipment used; shift determined by business needs