Rheumatology Territory Account Specialist – Kalamazoo Fort Wayne

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Qualifications

• Bachelor’s degree required from 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; other complex sales environments are welcome.
• Proven track-record of consistent high-performance, and experience selling to large accounts and key customers.
• Self-starter with analytic abilities to solve problems and meet customer needs, with ethical leadership and compliance.
• Must reside within the territory or within 50 miles of the territory border; travel 60-80% over a broad geography; valid driver’s license required.

Desirable

• Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.

Education

• Bachelor’s degree required from a 4-year college or university.

Additional Requirements

• Driving is an Essential Function of this Role: must have a valid, unrestricted driver’s license.