Rheumatology Territory Account Specialist โ Jersey City
Novartis
Key Responsibilities:
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan aligned to shared priorities to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to deliver access support.
- Use market and competitive knowledge to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements (virtual or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) for a seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach (virtual and face-to-face).
Essential Requirements:
- Bachelorโs degree required.
- 5 yearsโ experience (per leveling) in pharmaceutical/biotech/healthcare or similarly structured industries with large, geographically dispersed sales teams; other complex sales environments welcome (e.g., medical devices/diagnostics/life sciences services/insurance/consumer health/B2B), especially with field leadership and customer engagement.
- Proven high performance selling to large accounts.
- Self-starter with strong analytics; ethical leadership and compliance mindset.
- Reside in territory or within 50 miles of territory border; travel 60โ80%; valid driverโs license; ability to drive and/or fly in territory.
Desirable Requirements:
- Experience across therapeutic groups/disease states, account management strategy, and new product launches.
- Understanding of patient services, market access, buy & bill, specialty pharmacy, and reimbursement; experience calling on HCPs.
Compensation/Benefits (US eligibility):
- Performance-based cash incentive; may include eligibility for annual equity awards (level-dependent).
- Comprehensive benefits (health, life, disability, 401(k) match) and time-off (vacation/personal/holidays/leaves).
Application/Training:
- Must complete initial training for field roles with dedicated training period (home study: โค8 hours/day; โค40 hours/week).