Rheumatology Territory Account Specialist – Charlotte
Novartis
11 days ago
On-site
Gastonia, NC
Sales
Key Responsibilities
- Navigate and resolve challenges within accounts to meet customer needs with tailored solutions.
- Build a strategic territory plan aligned to shared priorities to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to provide access support.
- Use market, competitive, and cross-functional insights to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights, support pull-through, and lead customer engagements (virtual or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions.
- Deliver real-time access support and coordinate with Patient Specialty Services (PSS) for a seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach (virtual and face-to-face).
Essential Requirements
- Bachelor’s degree.
- Experience (within last 5 years) in pharmaceutical/biotech/healthcare or complex sales environments (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B); associate-level candidates may have limited sales experience.
- Proven high performance selling to large accounts/key customers.
- Self-starter with strong analytics and ethical/compliance mindset.
- Reside within the territory or within 50 miles of the border; travel 60–80%; valid driver’s license.
Desirable Requirements
- Experience across therapeutic groups/disease states, account strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling (by experience)
- Associate: military leadership (4+ years) or limited sales experience.
- Territory: 2+ years relevant complex sales (last 5 years).
- Senior: 5+ years relevant complex sales (last 5 years).
- Executive: 10+ years relevant complex sales (last 5 years).
Application/Role Notes
- Driving is essential; must have a fully valid, unrestricted driver’s license.
- If hired for field training: complete initial training/home study (≤8 hours/day, ≤40 hours/week).
- Navigate and resolve challenges within accounts to meet customer needs with tailored solutions.
- Build a strategic territory plan aligned to shared priorities to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to provide access support.
- Use market, competitive, and cross-functional insights to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights, support pull-through, and lead customer engagements (virtual or in person).
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions.
- Deliver real-time access support and coordinate with Patient Specialty Services (PSS) for a seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach (virtual and face-to-face).
Essential Requirements
- Bachelor’s degree.
- Experience (within last 5 years) in pharmaceutical/biotech/healthcare or complex sales environments (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B); associate-level candidates may have limited sales experience.
- Proven high performance selling to large accounts/key customers.
- Self-starter with strong analytics and ethical/compliance mindset.
- Reside within the territory or within 50 miles of the border; travel 60–80%; valid driver’s license.
Desirable Requirements
- Experience across therapeutic groups/disease states, account strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling (by experience)
- Associate: military leadership (4+ years) or limited sales experience.
- Territory: 2+ years relevant complex sales (last 5 years).
- Senior: 5+ years relevant complex sales (last 5 years).
- Executive: 10+ years relevant complex sales (last 5 years).
Application/Role Notes
- Driving is essential; must have a fully valid, unrestricted driver’s license.
- If hired for field training: complete initial training/home study (≤8 hours/day, ≤40 hours/week).