Rheumatology Territory Account Specialist – Asheville
Novartis
Key Responsibilities:
- Navigate and resolve challenges within accounts to provide effective, tailored solutions.
- Build a strategic territory plan aligning shared priorities to drive product demand and improve patient outcomes.
- Partner with territory teammates, field teams, and home-office colleagues to deliver access support.
- Use deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights, support pull-through, and engage customers virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges across functions.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS).
- Harness digital tools and omni-channel strategies to personalize outreach (virtual and face-to-face).
Essential Requirements:
- Bachelor’s degree (4-year college/university).
- Experience within the last 5 years in pharmaceutical/biotech/healthcare or similarly structured complex sales environments with geographically dispersed teams (Associate level: limited sales experience acceptable).
- Proven track record navigating and selling to large accounts/key customers.
- Self-starter with analytic ability to prioritize relevant information; ethical leadership and compliance with company policies and laws.
- Must reside within the territory or within 50 miles of the territory border; travel 60–80%; valid driver’s license.
Desirable Requirements:
- Experience across therapeutic groups/disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines:
- Associate: 4+ years military leadership experience or limited prior sales experience; strong cross-functional collaboration and communication.
- Territory: 2+ years in relevant specialty/complex sales roles within last 5 years.
- Senior: 5+ years in relevant roles within last 5 years.
- Executive: 10+ years in relevant roles within last 5 years.
Driving is an essential function: fully valid, unrestricted driver’s license required.
Training: completion of initial training including home study (≤8 hours/day, ≤40 hours/week) for field roles with a dedicated training period.