Reimbursement and Access Case Manager

Role: Reimbursement and Access Case Manager within Alkermes Patient Access Services, serving as the primary contact for healthcare providers, insurance companies, and vendors to facilitate patient access to Alkermes products. Responsibilities: act as subject matter expert on reimbursement, coverage policies, and product fulfillment; support patient transitions from inpatient to outpatient; develop internal and external relationships; document case activities accurately; and troubleshoot reimbursement issues based on regional health plan knowledge. Requirements: minimum 3 years case management or reimbursement hub experience; strong understanding of specialty injectable product reimbursement; excellent communication, problem-solving, and multitasking skills; proficiency in Microsoft Office; Bachelor's degree preferred. High-Value: experience with high-volume patient services, specialty pharmaceuticals, reimbursement processes, and regulatory compliance in a pharmaceutical setting; knowledge of medical and pharmacy benefit coverage; flexible supporting shifts from 8:30 am-8 pm ET with 15-20% travel for field visits and client meetings. WorkSetup: supporting operations primarily remotely, with travel.