Regional Patient Access Manager - LTC (AZ, CO, UT, KS)

Role Summary

The Regional Patient Access Manager (RPAM) is responsible for providing field access support services and education to Healthcare Professionals, communicating with Specialty Pharmacies, Closed Door Pharmacies, and HUB partners, and upholding the integrity of Neurocrine Biosciences' pharmacy distribution network within an assigned geography. The role includes education on coverage issues, payer policies, and patient financial assistance programs, and requires cross-functional collaboration to optimize patient access and distribution efficiency.

Responsibilities

• Provide field access support and education to HCPs to maximize patient access and accelerate time to treatment
• Engage with Specialty Pharmacies, Closed Door Pharmacies, and HUB partners to support marketed products in the U.S.
• Vet and maintain the integrity of the pharmacy distribution network within an assigned geography
• Offer support and education on coverage issues for on-label prescriptions, access processes, forms, and patient financial assistance programs
• Serve as a subject matter expert on regional and national payer coverage policies and processes
• Collaborate cross-functionally with field sales, network pharmacies, market access, commercial analytics, and operations
• Work with Payer Marketing to create materials that raise awareness of coverage requirements
• Monitor processes, propose workflow improvements, and share best practices with trade leadership
• Lead Patient Access workshops during POA meetings and assist with new hire training as needed
• Foster a diverse and inclusive environment
• Other duties as assigned

Qualifications

• BS/BA in related field with 6+ years of pharma/biotech commercial experience; 2+ years in specialty pharmacy/market access; CNS experience preferred; or
• Master’s degree or MBA with 4+ years of related experience; or
• PharmD or PhD with 2+ years of related experience
• Strong understanding of specialty pharmacies, managed care, PBMs, and government payers
• Knowledge of patient support programs and reimbursement processes
• Understanding of prescription adjudication and payer criteria
• Ability to travel up to 60% overnight (US-wide dispersion)
• Excellent communication, problem-solving, analytical thinking, and cross-functional collaboration skills
• Ability to manage multiple deadlines and projects with accuracy and efficiency
• Strong project management and leadership capabilities

Skills

• Excellent computer skills
• Effective communication with field teams, offices, HCPs, pharmacies, and HUB staff
• Problem solving and case resolution
• Ability to lead multiple teams and work in cross-functional environments

Education

• BS/BA or higher (as per Qualifications above)

Additional Requirements

• Willingness to travel up to 60% overnight