Regional Field Leader (Pain), New England

Role Summary

The Regional Field Leader, Associate Director oversees an assigned region within the US Pain Business Unit. They manage a team of 8–10 field-based reps, account managers, and territory managers. Pain Territory Account Managers (PTAMs) drive hospital and health-system volume and access, expanding activation and breadth of prescribers within the hospital setting. Pain Territory Business Managers (TBMs) operate in the PTAM’s surrounding community, engaging PCPs, oral surgeons, and selected specialties to broaden reach and accelerate appropriate, on‑label adoption in community targets. The Regional Field Leader reports to one of four Senior Directors, Area Field Leaders and must reside in the region, near an airport, and travel routinely as needed. Ideal locations include Boston, Hartford, and Worcester.

Responsibilities

• Manage existing PTAMs and recruit for the newly created TBM roles, including recruiting, hiring, and retaining a high-performing team that drives results while upholding Vertex values
• Establish clear business plans, metrics, and goals for the assigned region and motivate the team to deliver results
• Support business goals while maintaining focus on patients by leveraging data analytics and field insights and providing strategic guidance to both PTAMs and TBMs
• Guide the timely and appropriate management of account management and business territory plans, supporting the field team in the establishment and pull through of formulary, pathway, and protocol placements within selected institutions and driving awareness and pull through of JOURNAXV within surrounding communities
• Understand multiple interdependencies within institutional accounts and build informed, long-term account relationships
• Work closely with internal cross-functional stakeholders, including the US Pain Marketing Team, to shape approaches that drive performance
• Create a positive and collaborative team culture, coaching the pain territory account managers to develop goals to positively impact outcomes for patients
• Partner compliantly with other field team members and headquarters colleagues to proactively analyze and address customer needs, market dynamics, and trends that support brand and portfolio objectives
• Ensure the achievement of assigned forecast by optimizing team performance through coaching, support, development, and driving a winning culture
• Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders

Qualifications

• Required: Bachelor's degree
• Required: 10+ years of experience in healthcare/biopharmaceuticals in marketing, or an equivalent combination of experience and education
• Required: 3+ years of supervisory/management experience, or the equivalent combination of education and experience
• Required: Hospital customer engagement experience, including leading institutional sales teams
• Required: Experience in strategic account management, including the proven ability to lead teams in navigate institutions and health systems to engage formulary management and pharmaceutical product review, to gain product access and impact key decision makers and affiliated community prescribers
• Required: Experience in leading the pull through of inpatient formularies, protocols, pathways, and order sets
• Preferred: Experience in launching new products
• Fosters the highest level of teamwork and collaboration
• Ability to proactively think of creative solutions to achieve desired results when faced with barriers, engaging with appropriate team members and escalating issues effectively
• Demonstrated understanding of the legal, regulatory, and compliance environment, ability to model expected behavior for the team and shape policies

Additional Requirements

• Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations
• Must live and work within the territory. Depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport
• Valid driver’s license and in good standing
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs