Key Responsibilities:
- Lead and support a team of Regional Account Associate Directors (RAADs); foster team culture; drive account-based engagement across designated neuromuscular centers; support individualized development plans.
- Lead execution of a case-based gene therapy model and complex buy-and-bill neuromuscular assets to ensure coordination across patient identification, treatment readiness, and case success.
- Partner with neuromuscular centers and cross-functional teams to strengthen patient identification, referral pathways, and treatment timelines.
- Ensure site onboarding and readiness by aligning operational processes, reimbursement workflows, and treatment logistics.
- Collaborate with Access, Novartis Patient Services, Trade & Distribution, and Medical to remove barriers and support timely patient access.
- Build relationships with neuromuscular centers of excellence, thought leaders, and multidisciplinary care teams.
- Execute tailored account-level strategies aligned to pre-launch and launch priorities.
- Champion cross-functional collaboration across diagnosis to treatment and reimbursement.
- Partner with manufacturing and supply chain to align product availability with patient and site readiness.
- Translate clinical, operational, and access dynamics into actionable priorities.
Essential Requirements:
- Bachelorβs degree.
- 10+ years in pharma/biotech/healthcare or related industries with geographically dispersed teams; 2+ types of cross-functional experience.
- 5+ years field commercial leadership; strategic, enterprise mindset.
- 2+ years buy-and-bill therapy experience (distribution pathways; site-of-care revenue cycle; billing/coding).
- 2+ years leading sophisticated cross-functional projects with national alignment.
- Recent US experience (within last 5 years) with deep US healthcare ecosystem knowledge.
- Proven frontline sales/product launch success; strong business acumen; digital engagement; thrive in matrix environments.
- Must reside in region or reasonable commuting distance to a metro airport; travel 60β80%; valid driverβs license.
Desirable Requirements:
- Second-line leadership with Medical and/or Access background.
- Rare disease experience including reimbursement support, buy-and-bill, site onboarding, senior healthcare engagement.
Driving is essential.
Training (field roles): Complete initial training including home study; β€8 hours/day and β€40 hours/week.