Role Summary
The Metabolic Account Specialist II (MAS) engages healthcare professionals across the patient care continuum for individuals with fibrodysplasia ossificans progressiva (FOP), an ultra-rare genetic musculoskeletal disorder. This role requires a seasoned biopharmaceutical sales professional who can communicate clinically driven sales messages to rheumatologists, medical geneticists, orthopedic specialists, dentists/oral surgeons, pediatricians, and primary care physicians. The position offers an opportunity to build trust-based relationships in a fast-paced, results-driven environment and contribute to a niche therapeutic area as part of a collaborative team.
Responsibilities
- Serve as a key liaison between the company and healthcare professionals involved in the care of individuals with FOP.
- Develop and implement account-specific strategies to drive awareness and adoption of the company’s therapeutic solutions within the FOP market.
- Build and maintain trusted relationships with key opinion leaders, healthcare providers, and other decision-makers to align with patient care goals.
- Apply clinical knowledge and market insights to deliver compliant, solution-oriented messaging to healthcare professionals.
- Partner with internal cross-functional teams to align on strategies and complete account-level plans.
- Provide education to HCPs and their staff on the disease state, treatment options, and company support services.
- Monitor and analyze local market trends to identify opportunities for growth and address challenges within the territory.
- Represent the company at industry conferences, congresses, and networking events to build brand awareness and strengthen relationships with partners.
Qualifications
- Strong understanding of the FOP patient journey and the roles of healthcare providers in managing rare diseases.
- Exceptional communication and interpersonal skills, with the ability to deliver clinically focused sales presentations.
- Proven ability to develop and implement strategic account plans and navigate complex healthcare systems.
- Highly organized, meticulous, and capable of managing multiple priorities in a fast-paced environment.
- Demonstrated ability to build and maintain long-term relationships with key customers, including KOLs and HCPs.
- Proficiency in using CRM tools and other sales analytics platforms to track progress and inform decision-making.
To Be Considered We Require
- 10+ years of account sales experience in the pharmaceutical/biotechnology industry.
- Rare / ultra-rare sales experience required.
- Musculoskeletal / progressive musculoskeletal/ rheumatology/orthopedic rare disease experience preferred.
- 2+ years of experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations.
- Experience working directly with designated key accounts and customers.
- Documented success leading institutional centers or accounts with multiple call-points (multidisciplinary teams preferred).
- Outstanding interpersonal, selling, presentation, influencing, and negotiation skills with consultative selling capabilities.
- Account management experience in calling on large group practices and/or integrated delivery networks.
Education
- Bachelor’s degree (MBA Preferred)
Additional Requirements
- Business travel, by air or car, regularly required (up to 60% overnight travel).
- Valid driver’s license and ability to comply with travel policies.
- Commitment to ethical, compliant, and professional behavior in all interactions.
- Must live within the assigned geography (preferred locations: Nashville or Cleveland).