Rare Disease Account Specialist - Upstate New York, NY

Role Summary

Rare Disease Account Specialist for Upstate New York, NY. Expert on practices, delivery networks, and patient populations within their territory, calling on healthcare providers representing a first-in-class new treatment for rare CAH disease. Responsible for positioning the company as a leader in the Endocrine space and maximizing sales in their territory, providing education and approved support to customers from diagnosis through rare disease management.

Responsibilities

• Leads the implementation for a patient-centric model including physicians, their staff, clinics, and applicable hospitals
• Develop and maintain strategic long-term relationships with COEs, Academic Teaching Institutions, key Health Systems, and relevant IDNs
• Serve as the authority on Neurocrine tools and resources to support physicians, pharmacists, and other healthcare providers in advocating for Rare Disease patients
• Create, maintain and execute strategic business and account plans reflecting an understanding of brand plan and local market conditions
• Master targeted disease states with deep understanding of patient journeys, standards of care and treatment drivers
• Leverage disease and therapeutic knowledge to execute local disease education and promotional programs
• Provide high level product expertise and customer service to all targeted accounts and stakeholders
• Expand expertise of treating and referring physicians, payers, hospital systems, pharmacies, labs, and other care continuum components; monitor stakeholder dynamics influencing patient treatment decisions
• Navigate complex hospital settings to access targeted HCPs and key stakeholders
• Maintain strong payer relationships; collaborate with payer access team to maximize patient access to Neurocrine products
• Foster relationships with patient advocacy groups to support patient education and disease state awareness
• Engage with providers managing patients with rare CAH and provide high-level clinical education
• Assist with steps to provide access to therapies, including testing procedures, site of care determination, and reimbursement education
• Provide educational support to underserved patient communities; collaborate with patient advocacy groups
• Demonstrate outstanding communication and interpersonal skills; network, problem solve, negotiate, and build relationships
• Stay informed on industry and market trends; provide feedback during launch
• Performs other job related duties as assigned

Qualifications

• BS/BA degree and 8+ years of sales experience in biotech/pharmaceutical sales, including 5+ years calling on prescribers of specialized, high-value products; proven launch experience in complex environments; experience with SFA tools
• OR Master’s degree with 6+ years of relevant experience; OR PhD with 4+ years
• Strong alignment with Neurocrine core values; proven track record of sales success and awards
• Experience in rare diseases preferred
• Experience calling on Key Accounts, COEs, and academic institutions
• Start-up/market development experience desirable; endocrine experience strongly preferred
• Experience with specialty pharmacy distribution/Hub Model
• Ability to analyze sales data to identify opportunities; proficient with Sales Force Automation and basic business software
• Excellent organizational, prioritization, and multi-tasking abilities in a cross-functional environment
• Strong collaboration, attention to detail, and communication skills
• Passion for Patient and Caregiver Programs; understanding of industry standards, market access fundamentals
• Proven ability to set and achieve challenging business objectives; self-leadership and accountability
• Ability to navigate complex accounts and sites of care; entrepreneurial mindset
• Strong understanding of healthcare regulatory environments; ability to work cross-functionally
• Ability to recruit and hire an exceptional sales team; ability to work independently
• Frequent driving required; valid driver’s license, clean driving record, and ability to operate a motor vehicle

Skills

• Outstanding communication and interpersonal skills; networking, problem solving, negotiation
• Brand messaging, clinical information, targeting, and digital technology proficiency
• Strategic planning, execution, and relationship-building across COEs, health systems, and patient advocacy groups

Education

• BS/BA required; advanced degree preferred per qualifications above

Additional Requirements

• Frequent driving required; valid driver’s license and clean driving record