Role Summary
Rare Disease Account Specialist - Manhattan South, NY. Expert on territory practices, delivery networks, and patient populations. Call on healthcare providers for a first-in-class treatment for rare CAH, position the company as a leader in Endocrine, and maximize sales within the territory. Provide education and approved support from diagnosis through rare disease management, and represent Neurocrine in the communities served.
Responsibilities
- Leads the implementation for a patient-centric model including physicians, staff, clinics, and hospitals
- Develop and maintain strategic long-term relationships with COEs, Academic Teaching Institutions, Health Systems, and IDNs
- Serve as the authority on Neurocrine tools and resources to support physicians, pharmacists, and other healthcare providers
- Create, maintain and execute strategic business and account plans reflecting brand plans and local market conditions
- Master targeted disease states with deep understanding of patient journeys, standards of care and treatment drivers
- Leverage clinical and scientific knowledge to execute local disease education and promotional programs
- Provide high level product expertise and customer service to targeted accounts
- Expand expertise of treating/referring physicians, payers, hospital systems, pharmacies, labs, and care continuum stakeholders
- Navigate complex hospital settings to access targeted HCPs and stakeholders
- Maintain payer relationships to inform on coverage and reimbursement; collaborate with payer access team to maximize patient access
- Foster relationships with patient advocacy groups for education and awareness activities
- Engage with providers managing rare CAH and provide high-level clinical education
- Assist with steps to provide access to therapies, including testing procedures and reimbursement education
- Provide educational support to underserved patient communities
- Collaborate with patient advocacy to support patients and the rare disease community
- Demonstrate outstanding communication and interpersonal skills, with expertise in networking, problem solving, negotiation, and relationship building
- Stay current with industry trends; provide feedback during launch
- Perform other job-related duties as assigned
Qualifications
- BS/BA degree and 8+ years of sales experience in biotech/pharmaceutical sales, including 5+ years calling on prescribers of specialized, high-value products; proven launch experience; experience with salesforce automation and BI tools
- OR Masterβs degree with 6+ years relevant experience; OR PhD with 4+ years relevant experience
- Demonstrated track record of sales success with quantifiable accomplishments
- Experience in rare diseases preferred
- Prior experience calling on Key Accounts, COEs, and academic institutions
- Startup/market development experience desirable; endocrine experience strongly preferred
- Experience with specialty pharmacy distribution/Hub Model
- Ability to plan, analyze, and interpret sales data to identify opportunities
- Proficiency with Sales Force Automation and basic business software
- Strong organizational and multitasking abilities in a cross-functional environment
- Excellent collaboration, attention to detail, and communication skills
- Passion for patient and caregiver programs
- Understanding of industry standards, customer segments, distribution, and market access fundamentals
- Ability to hire and lead a sales team; work independently
- Must have a valid driverβs license, clean driving record, and ability to operate a motor vehicle
Skills
- Exceptional communication and interpersonal skills
- Networking, negotiation, problem solving, and relationship-building
- Clinical and scientific knowledge relevant to rare diseases
- Strategic planning and account management
- Cross-functional collaboration and project management
Education
- BS/BA required; advanced degrees preferred as indicated in qualifications
Additional Requirements
- Frequent driving required (valid license and clean record)