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Rare Blood Community Liaison - Rio Grande

Novo Nordisk
On-site
Albuquerque, NM
Patient Advocacy

Role Summary

The Rare Blood Community Liaison (RBCL) attends and supports patient-organization events in the assigned territory, representing the company at selected events and building relationships with patients, caregivers and community stakeholders. The RBCL collaborates with Market Access and Government Affairs on advocacy issues and shares field insights with Rare Disease leadership to inform strategy and programs. The role educates the haemophilia community about NNIs products and patient support programs, coordinates with internal teams to ensure learnings are integrated into Rare Disease plans, and travels to engage in community activities as needed.

Responsibilities

  • Develops direct relationships with patients/caregivers and other haemophilia community members including haemophilia organizations and chapters, state and local advocacy groups
  • Executes patient and caregiver educational meetings / exhibits at chapter events, home care meetings, patient conventions, patient dinners, support at community events/camps, etc. about haemophilia and NNI products and services within relevant guidelines
  • Plans and conducts meetings with state and local chapters with the goal of educating patients, caregivers, and other stakeholders on NNIs products and services within relevant guidelines
  • Promotes NNI haemophilia products and services to patients and caregivers within the haemophilia community
  • Coordinates with Community Engagement Leadership and Marketing team, regularly sharing insights on how NNI can continue to improve its offering to the haemophilia community
  • Coordinates with other RBCLs to prepare internal communications to the Rare Disease team, keeping internal stakeholders attuned to the pulse of the community
  • Ensures all communications are HIPAA compliant
  • Identifies for home office, opportunities for increased levels of presence, support and engagement
  • Proactively works to continually deepen NNIs relationship with state and local advocacy organizations (e.g., local chapters of NHF, HFA), engaging with Government Affairs when necessary
  • Represents NNI at local and national haemophilia events
  • Supports planning efforts for community fundraising activities as needed
  • When necessary, directs questions from the community to the appropriate NNI channel (e.g., MIR, NovoCare, etc.)
  • Utilizes discretionary budget for maximum impact on community engagement

Qualifications

  • Required: At least 3 years of relevant experience. Relevant experience may include haemophilia care, treatment or advocacy, business to business or pharmaceutical sales experience; pharmaceutical sales experience preferred
  • Preferred: Marketing or clinical experience
  • Required: A Bachelor's degree; scientific degree preferred

Additional Requirements

  • 75-90% overnight travel required. Driver must maintain a valid driver’s license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.