Role Summary
This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Radioligand Therapies (RLT) Director, Ecosystem Lead will be responsible for leading an enterprise mindset across the RLT regional ecosystem to meet and exceed organizational objectives. This role involves developing, orchestrating, and executing the RLT priority ecosystem customer engagement strategy by deeply understanding the needs of key priority ecosystem partners and the local healthcare ecosystem to create frictionless experience for accounts and best support patient access and education. Additionally, the RLT Director, Ecosystem Lead will develop and lead the collaboration of the Integrated Field Strategy Team (IFST) in a non-reporting relationship. Building and maintaining key business relationships with C and D suite personnel, in partnership with other appropriate functions, is essential.
Responsibilities
- Understand the needs of the target ecosystem archetype customers at all levels, from departments to C-Suite, and utilize insights to anticipate, leverage, and navigate trends impacting the business, articulating business insights and driving priorities to deliver outcomes.
- Develop and drive strategic plans, leading the region’s Integrated Field Strategy Team (IFST) to advance Novartis' objectives and address account needs, collaborating with IFST members on pre-launch/launch strategy and execution across HQ, account, and regional executive teams.
- Build strategic customer relationships to advance engagement between Novartis and ecosystem partners, identifying, prioritizing, and championing change opportunities to better serve partners.
- Identify opportunities for collaboration and engagement with ecosystem C-Suite, D-Suite, and other non-HCP decision-makers, serving as the RLT oncology primary contact and partnering with other account leads for executive and HQ exchanges.
- Create and build opportunities for internal cross-functional collaboration, driving partners across functions to eliminate barriers and create solutions, leading communication, problem-solving, decision-making, and effective enterprise mindset collaboration.
- Provide alternatives and solutions where challenges and ambiguity exist.
- Own account performance across the RLT platform, identifying and leading opportunities to impact demand-generating functions and achieving ecosystem performance, influencing cross-functional teams including sales, access, and other partners.
- Establish, enable, and lead effective communications between Novartis and ecosystems, internal account teams, customer engagement leadership, and other Novartis functions, anticipating and communicating strategic shifts that align with organizational goals and encouraging teams to adapt and lead with confidence.
- Manage multiple highly critical and complex ecosystem archetype targets.
Qualifications
- Required: Bachelor’s degree; advanced degree a plus.
- Required: 10+ years’ experience in pharmaceutical, biotech, healthcare, healthcare consulting, health-related technology, or other relevant organizations with large geographically dispersed sales teams, including at least two cross-functional roles/experience.
- Required: 5+ years’ experience in account management covering Academic Medical Centers, Integrated Health Systems, GPOs, and/or Large Community Oncology Integrated Networks.
- Required: 2+ years’ experience in project management/leadership and translating strategy into execution.
- Required: 2+ years’ experience leading complex projects requiring cross-functional and national alignment.
- Required: Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystem.
- Required: Ability to collaborate and lead cross-functionally in a matrix environment to build and drive strategic account plans aligned to customer and organizational goals.
- Required: Candidate must reside within territory or adjacent territory. Ability to travel 60-80% over a broad geography, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Desirable
- Oncology, Nuclear Medicine, Buy and Bill or other leading edge healthcare experience in a highly matrixed organization.
- Understanding of the macro-economic landscape in healthcare impacting operational, clinical and financial decisions.
Additional Requirements
- Driving is an Essential Function of this Role: must have a fully valid and unrestricted driver’s license.