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Quality Control Manager

Amgen
Full-time
Remote friendly (West Greenwich, RI)
United States
Operations

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Role Summary

Quality Control Manager responsible for on-site management of the Quality Control Bioanalytics team, ensuring cGMP compliance and alignment of facilities, equipment, materials, processes, procedures, and products with regulatory requirements.

Responsibilities

  • Lead and supervise bioanalytics staff; maintain weekly lab schedule and prioritize daily tasks.
  • Provide quality oversight to ensure processes follow current Good Manufacturing Practices (cGMP).
  • Ensure facilities, equipment, materials, organization, processes, procedures and products align with cGMP and applicable regulations; review, approve, and track cGMP documents and records including nonconformance and CAPAs.
  • Coordinate testing scheduling and execution, including routine analyses and technology transfer support.
  • Provide technical guidance to lab staff and cross-functional teams; lead daily lab operations (scheduling, project planning, materials, reagents, equipment, staff).
  • Review and approve controlled documents (SOPs, analytical methods, protocols, reports).
  • Ensure lab operations comply with GMP, Good Documentation Practices, safety, and lab controls; represent lab during audits and inspections; interact with regulatory agencies during on-site inspections.
  • Oversee Quality Systems records including investigations, deviations, CAPAs, and change controls.
  • Select, develop, and evaluate staff; manage training assignments and accuracy.
  • Support continual improvement and LEAN initiatives; ensure changes impacting product quality are assessed; investigate deviations per procedures; maintain complete and accurate records.
  • Collaborate cross-functionally to ensure Quality Management System processes are followed; alert senior management to quality, compliance, supply, and safety risks.
  • Support internal/external audits and inspections as part of the audit/inspection management team.

Qualifications

  • Basic Qualifications:
    • High school diploma/GED and 12 years of Quality experience
    • Associate’s degree and 10 years of Quality experience OR
    • Bachelor’s degree and 5 years of Quality experience OR
    • Master’s degree and 3 years of Quality experience OR
    • Doctorate
  • Experience directly managing people and/or leadership experience leading teams, projects, programs, or resource allocation.
  • Preferred Qualifications:
    • Advanced degree in scientific field
    • Knowledge in HPLC/UPLC, CE (SDS, cIEF, and/or cOligo), UV, Osmolality, pH, polysorbate, subvisible particles, appearance, color and clarity
    • Familiarity with technology transfer; validating analytical methods and meeting timelines
    • Strong data analysis and root-cause problem-solving skills
    • GMP experience in Quality Control; ability to develop, coach, and mentor employees
    • Excellent interpersonal, verbal, and written communication
    • Experience managing a team in fast-paced environments; ability to work in a matrix organization
    • Leadership in LEAN initiatives; establish and review department goals, strategies, and KPIs
    • Experience with laboratory equipment and computer systems; strong leadership and negotiation skills
    • Innovative thinking; exposure to Operational Excellence
    • Ability to coordinate multi-functional project teams and deliver on schedule

Education

Additional Requirements

  • No explicit travel or physical demands noted as essential beyond standard lab work activities.
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