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Quality Assurance Specialist II, CMO

Harrow
Full-time
Remote friendly (United States)
United States
Operations

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Role Summary

The QA Specialist II is responsible for overseeing and supporting external manufacturing operations of our global CMO partners. This is an individual contributor role that provides mid-level QA oversight of CMO operations in accordance with business agreements and international regulatory and industry standards. The role also provides mid-level administrative support and basic peer-to-peer guidance to junior team members within the internal quality department, along with administrative tasks and projects for management and quality personnel.

Responsibilities

  • Partner closely with External Manufacturing, Supply Chain and Regulatory Affairs teams to ensure consistent and collaborative communication with external manufacturing partners
  • Provide a single point of contact for QA technical support to internal teams and external manufacturing partners
  • Effectively communicate issues, risks, and proposed solutions within the organization
  • Assist with, conduct and provide QA approval of investigations, CAPAs, changes, validation documentation, and other related GMP documentation
  • Provide communication, support, and guidance to manufacturing partners and within the QA CMO team
  • Facilitate implementation of policies and procedures for CMO compliance, including development of quality agreements; manage quality business processes and product disposition in line with strategy
  • Perform batch record review and lot disposition activities as required
  • Support internal and external audits as needed
  • Create and revise standard operating procedures as needed
  • Coach and mentor junior team members on a peer-to-peer level
  • Other duties as assigned

Qualifications

  • Minimum of BS/BA in a scientific discipline
  • 5+ years of related industry experience with at least 3 years in quality assurance, quality control and compliance
  • Proven track record on investigations, deviations, change controls, product quality complaints, and supplier qualification
  • Strong organizational skills and ability to follow assignments through to completion
  • Knowledge of relevant regulations and guidance documents
  • Strong decision-making capability and ability to think strategically with global impact in mind
  • Excellent verbal and written communication skills
  • Detail-oriented with strong problem-solving and decision-making abilities
  • Ability to work autonomously and meet deadlines
  • Proficient in Microsoft Office (Outlook, Word, Excel)
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