Responsibilities:
- Lead delivery of business and IT initiatives using Agile, Waterfall, or hybrid methodologies
- Define and manage scope, timelines, milestones, and deliverables
- Develop and maintain integrated project and program plans
- Drive cross-functional coordination across business and technical teams
- Ensure on-time, on-budget delivery aligned to organizational objectives
- Proactively manage risks, issues, dependencies, and escalation paths
- Facilitate decision-making and stakeholder alignment, including executive updates
- Support prioritization across competing initiatives
- Ensure appropriate documentation, controls, and governance are in place
- Conduct post-project reviews and embed continuous improvement
PMO Tools, Systems & Governance:
- Own and administer PMO tools and platforms
- Ensure data quality, consistency, and integrity across PMO systems
- Develop and maintain standard templates, workflows, and reporting structures
- Deliver portfolio-level reporting, dashboards, and executive insights
- Establish and enhance PMO governance frameworks (e.g., stage gates and controls)
- Support resource and capacity tracking
- Streamline and automate reporting and processes
- Serve as primary point of contact for PMO tools (issue resolution and enhancements)
- Coordinate with internal teams and vendors to maintain and improve systems
- Deliver training and ongoing support to project teams and stakeholders
- Continuously assess and evolve PMO tools and processes
Qualifications:
- Bachelorโs or Masterโs degree in Computer Science, Information Technology, or related field
- PMP, PRINCE2, CSM, or similar
Preferred skills/experience:
- Strong project management with excellent communication and leadership
- Ability to simplify/communicate complex topics; adapt to changing requirements
- Track record leading global, complex/strategic projects
- Experience partnering with SaaS/Cloud companies for compliant, robust systems
- Strong written/oral communication with senior leaders; negotiation and influence; cross-functional collaboration
- Passion for leveraging AI to drive business value