Process Intelligence Senior Specialist
Merck
July 02, 2026
Remote friendly (North Wales, PA)
United States
Operations
Senior Specialist, Process Intelligence
Responsibilities
- Lead elements of strategic project workstreams; take responsibility for deliverables.
- Gather, document, and analyze business requirements with stakeholders; facilitate workshops/interviews/surveys.
- Use core systems to locate process data; partner with data owners to identify data sources for process models.
- Build and demonstrate process models; present data-driven recommendations to end users.
- Model current-state and desired process scenarios using BPMN and sanctioned tools (e.g., Celonis Process Modelling).
- Analyze processes to identify inefficiencies and opportunities leveraging AI, Automation, or Process Intelligence.
- Develop and analyze process mining POV/POC models (digital twins); support end-to-end digital twin development, including traceability, SDLC documentation, UAT, data source validation, data profiling, and sustainment.
- Lead analysis/documentation of inefficiencies and improvement opportunities; scope/prioritize process adherence value and KPI definition.
- Translate requirements into data specifications; use ETL/data transformation for data lineage and dataset validation.
- Support SDLC phases (planning through maintenance) with required documentation; develop test cases/scripts for automated/AI solutions; support UAT.
- Engage stakeholders to communicate findings, align on objectives, and support strategy/change reporting.
Qualifications
- Bachelor’s or higher in Mathematics, Statistics, Economics, Business Information Systems, Engineering, Computer Science/MIS, Finance/Accounting, or Science.
- 3+ years relevant experience analyzing business performance; 3+ years in business analysis, process design, or process improvement.
- Strong communication/presentation, organization, teamwork, customer focus; ability to work independently.
Required skills: BEA; Business Process Improvements; Business Process Modeling; Requirements Management; Strategic Planning; System Designs.
Required skills (application)
- Apply via https://jobs.merck.com/us/en (deadline stated on the posting).
Compensation/benefits (if applicable)
- Annual bonus/long-term incentive (if applicable) and comprehensive benefits (medical/dental/vision, 401(k), paid holidays/vacation, sick/compassionate days).
Responsibilities
- Lead elements of strategic project workstreams; take responsibility for deliverables.
- Gather, document, and analyze business requirements with stakeholders; facilitate workshops/interviews/surveys.
- Use core systems to locate process data; partner with data owners to identify data sources for process models.
- Build and demonstrate process models; present data-driven recommendations to end users.
- Model current-state and desired process scenarios using BPMN and sanctioned tools (e.g., Celonis Process Modelling).
- Analyze processes to identify inefficiencies and opportunities leveraging AI, Automation, or Process Intelligence.
- Develop and analyze process mining POV/POC models (digital twins); support end-to-end digital twin development, including traceability, SDLC documentation, UAT, data source validation, data profiling, and sustainment.
- Lead analysis/documentation of inefficiencies and improvement opportunities; scope/prioritize process adherence value and KPI definition.
- Translate requirements into data specifications; use ETL/data transformation for data lineage and dataset validation.
- Support SDLC phases (planning through maintenance) with required documentation; develop test cases/scripts for automated/AI solutions; support UAT.
- Engage stakeholders to communicate findings, align on objectives, and support strategy/change reporting.
Qualifications
- Bachelor’s or higher in Mathematics, Statistics, Economics, Business Information Systems, Engineering, Computer Science/MIS, Finance/Accounting, or Science.
- 3+ years relevant experience analyzing business performance; 3+ years in business analysis, process design, or process improvement.
- Strong communication/presentation, organization, teamwork, customer focus; ability to work independently.
Required skills: BEA; Business Process Improvements; Business Process Modeling; Requirements Management; Strategic Planning; System Designs.
Required skills (application)
- Apply via https://jobs.merck.com/us/en (deadline stated on the posting).
Compensation/benefits (if applicable)
- Annual bonus/long-term incentive (if applicable) and comprehensive benefits (medical/dental/vision, 401(k), paid holidays/vacation, sick/compassionate days).