Principal AV Engineer - Shockwave Medical

Role Summary

Principal AV Engineer – Shockwave Medical responsible for maintaining and upgrading conference room AV systems, ensuring modernity and functionality, and collaborating with external vendors and the Johnson & Johnson AV team in Santa Clara, CA.

Responsibilities

• Conduct daily inspections and maintenance of conference rooms to ensure all equipment and furnishings are in proper working order.
• Troubleshoot and resolve technical issues related to audio-visual, lighting, and other conference room systems promptly.
• Collaborate with external vendors to schedule maintenance, upgrades, and repairs, ensuring service quality and timely completion.
• Work with the J&J AV team to implement and maintain conference room technology upgrades, ensuring rooms meet Johnson & Johnson’s standards for modernity and functionality.
• Maintain inventory of equipment and supplies and coordinate procurement when necessary.
• Document maintenance activities, issues, and resolutions to ensure records are up to date.
• Assist in setting up conference rooms for meetings, presentations, and special events.
• Stay informed of the latest AV technologies and best practices to recommend improvements and upgrades.
• Ensure compliance with company safety and security protocols.

Qualifications

• Proven experience in AV maintenance, technical support, or similar roles.
• Strong troubleshooting skills and technical knowledge of audio-visual systems.
• Excellent communication and vendor management skills.
• Ability to work independently and proactively manage daily tasks.
• Familiarity with Johnson & Johnson’s standards and commitment to excellence is a plus.
• Flexibility to respond to urgent issues outside of regular hours if necessary.
• Detail-oriented and highly organized.
• Excellent problem-solving skills.
• Customer-focused with a professional attitude.
• Adaptable to new technology and processes.