Plasma Processor

Role Summary

Plasma Processor (Customer Service) at Grifols. You will support plasma center operations, including maintaining donor files, shipping, and inventory control, while delivering high-quality customer service. The role requires strong organizational, computer, and troubleshooting skills and may involve exposure to extreme temperatures. Location: Houston, TX, USA.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Qualifications

• Required: Superior customer service standards
• Required: High School diploma or GED
• Required: Ability to work a flexible schedule
• Required: Interest in making a difference in the world

Skills

• Strong organizational skills
• Computer proficiency
• Troubleshooting abilities
• Ability to work in extreme temperatures

Additional Requirements

• Work is performed in a plasma center with exposure to biological fluids and potential exposure to infectious organisms.
• Exposure to electrical office and laboratory equipment.
• Exposure to extreme cold below 32 degrees F while working in plasma freezer.
• Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear.
• Work is performed standing for 4 to 6 hours per day. Bending and twisting neck and waist for 1-2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement; may infrequently squat, crouch or sit on one's heels. May walk up to 1-2 hours per day. Light lifting of 15lbs. on occasion, lifting from 25 to 35 lbs from 1-2 hours per day, with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to comprehend and follow instructions to complete assigned tasks. Must possess the ability to listen to and understand information and ideas presented through spoken words and sentences. Must perform within the guidance of both oral or written instructions.