Role Summary
Phlebotomist — Location: Lancaster, Pennsylvania (Lititz Pike). This role involves donor screening, maintaining donor comfort and confidentiality, monitoring donors and equipment, and operating automated plasmapheresis machines. Training is provided to prepare you for plasma collection in a plasma center.
Responsibilities
- Assist in determining the suitability of donors.
- Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality.
- Respond to and assist with handling donor reactions.
- Monitor donor health and equipment to ensure donor safety and product quality.
- Set up, disconnect, and operate the automated plasmapheresis machines.
- Disconnect and dispose of all contaminated disposable equipment.
Qualifications
- Required: Superior customer service standards
- Required: A High School diploma or GED
- Required: Ability to work a flexible schedule
- Required: An interest in making a difference in the world
- Required: Obtains required state licensures or certifications where applicable
Skills
- Donor interaction and customer service
- Confidentiality and donor privacy
- Ability to respond to donor reactions and maintain donor comfort
- Ability to monitor donor health and operate plasmapheresis equipment
- Adherence to safety and procedural guidelines
Additional Requirements
- Work is performed in a plasma center; exposure to biological fluids and potential exposure to infectious organisms
- Exposure to electrical office and laboratory equipment
- Exposure to extreme cold below 32 degrees F while working in a plasma freezer
- Personal protective equipment is required (protective eyewear, garments, gloves, and cold-gear)
- Standing for 6 to 8 hours per day; bending and twisting neck and waist for 1-2 hours per day
- Frequent hand movement and finger dexterity; ability to grasp and manipulate objects
- Frequent foot movement; may walk up to 6-8 hours per day
- Light lifting up to 50 lbs (maximum)
- Hearing acuity; color perception and near/far vision (correctable as needed)
- Ability to listen to and follow instructions; communicate effectively with diverse groups