Role Summary
Phlebotomist role based in Memphis, Tennessee. You will assist in donor suitability, establish rapport with donors, respond to donor reactions, monitor donor health and equipment, and operate automated plasmapheresis machines. A high school diploma or GED is required, and state licensures or certifications where applicable; training is provided.
Responsibilities
- Assist in determining the suitability of donors.
- You establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality.
- You respond to and assist with handling donor reactions.
- Monitors donor and equipment to ensure health of donors and quality of product.
- Sets up, disconnects, and operates the automated plasmapheresis machines.
- Disconnects and disposes of all contaminated disposable equipment.
Qualifications
- Superior customer service standards
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
Education
- High School diploma or GED
Skills
- Donor-focused communication and customer service
- Ability to establish rapport with donors and maintain confidentiality
- Ability to respond to donor reactions and monitor donor health and equipment
- Ability to set up, disconnect, and operate automated plasmapheresis machines
Additional Requirements
- Work is performed in a plasma center; exposure to biological fluids with potential exposure to infectious organisms.
- Exposure to electrical office and laboratory equipment.
- Exposure to extreme cold below 32 degrees F while working in the plasma freezer.
- Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear.
- Work is performed standing for 6 to 8 hours per day.
- Bending and twisting neck and waist for 1-2 hours per day.
- Frequent hand movement of both hands with the ability to make fast, simple movements of the fingers, hands, and wrists.
- Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects.
- Frequent foot movement; may infrequently squat, crouch or sit on one's heels.
- May walk up to 6-8 hours per day.
- Light lifting of 15lbs. with a maximum lift of 50lbs.
- May reach below shoulder height.
- Hearing acuity essential.
- Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye.
- Able to comprehend and follow instructions to complete assigned tasks.
- Must possess the ability to listen to and understand information and ideas presented through spoken words and sentences.
- Must perform within the guidance of both oral or written instructions.
- Relates sensitive information to diverse groups.