Role Summary
The Phibro Ethanol Equipment Technician is an integral part of the Sales & Marketing team based out of US - Teaneck, NJ - Remote site. This role focuses on providing installation and preventative maintenance of Phibro Ethanol’s product dosing equipment, in collaboration with Phibro Ethanol Sales and Technical Services, to provide customized service to the sales and tech service organization and our customer base.
Responsibilities
- Execute PMs per CMMS schedule
- Assist with all aspects of equipment installation
- Assist with customer installation training
- Support existing business through shutdown/outage borescoping of systems cleaned by our products and chemistries – or in preparation for turning on our products
- Onsite startup and commissioning of equipment
- Perform onsite and remote troubleshooting of equipment using IOT platform and other available tools
- Drive Phibro Ethanol initiatives including new product implementation
- Maintain stewardship of Phibro Brand, Image and Identity Guidelines
- Utilize Phibro resources and training to develop strong working knowledge of product portfolio
- Ensure high quality technical support of customer base
- Work with sales and tech service teams to gather technical information, to promote sales and new products within the biofuels and distilled spirits industry
Qualifications
- Required: High School Diploma or equivalent (GED)
- Required: Ability to lift and handle up to 50 pounds safely
- Required: Knowledge of OSHA safety requirements
- Required: Travel, expectation is approximately 50-70%
- Required: Actively report and record information on customer interaction, preventative and reactive maintenance work, as well as monthly performance metrics
- Preferred: Industrial Maintenance Experience
- Preferred: Technical Certifications
Skills
- Mechanical aptitude
- Knowledge of mechanical and electrical systems and prints
- Demonstrates critical thinking and problem-solving skills
- Manages own time and is able to operate independently
- Familiarity with plant safety requirements
- Communicates effectively to both technical and non-technical audiences
- Ideal candidate has some industry experience
- Sound computer skills with Microsoft Office products
- Able to work effectively in difficult situations
- Understands Phibro Ethanol and our customer’s business models and can determine how customer decisions are made and influenced
- Open to collaboration and effectively interacts with other functions across the PAHC team
- Approaches their role with an “all hands-on deck” attitude and will work at a situation until it is resolved
- Not easily deterred from meeting their objective
- Resourceful, will seek out alternatives to achieve goals
- High Integrity
Education
- High School Diploma or equivalent (GED) is required
Additional Requirements
- Travel approximately 50-70%
- Ability to lift up to 50 pounds safely
- Knowledge of OSHA safety requirements