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Patient Support Manager

BioCryst Pharmaceuticals, Inc.
September 21, 2026
Full-time
Remote friendly (North Carolina, United States)
Worldwide
Market Access
Role: Patient Support Manager focused on all aspects of case management for consented patients using BioCryst products, primarily in rare disease markets. Responsibilities include managing access support, reimbursement, onboarding, patient communication, and adherence efforts; collaborating with cross-functional teams, healthcare providers, and patient organizations; and ensuring compliance with business rules and privacy policies. Requirements: Bachelor's degree or equivalent; 5+ years in biotech/pharma, specialty pharmacy, or pharmaceutical patient access; bilingual in Spanish and English; experience in oncology, rare disease, or specialty markets; familiarity with product launches and high-growth environments; strong communication, collaboration, and relationship-building skills. High-value: rare diseases, specialty products, patient access, reimbursement, onboarding, cross-functional collaboration, bilingual (Spanish/English), experience with product launches, high-growth biotech/pharma environment; travel required for meetings and conferences.