Patient Support Manager

Role: Patient Support Manager responsible for case management, reimbursement support, and patient education for BioCryst's rare disease products, primarily in hereditary angioedema (HAE). Responsibilities include coordinating patient onboarding, managing access support and communication, overseeing quality-control with pharmacies, and collaborating on regional reimbursement educational events. The role also entails developing support plans, leading cross-functional meetings, engaging with patient advocacy groups, training partners, and ensuring compliance with privacy and regulatory policies. Requirements: Bachelor's degree preferred, 5+ years in specialty pharmacy or biotech/pharma, experience in rare diseases or oncology, bilingual in Spanish and English, strong communication and relationship-building skills, demonstrated ability to operate in fast-paced environments. High-Value: rare disease (HAE), specialty pharmacy, patient access services, regional reimbursement support, experience with product launches, compliance with privacy laws, and travel to conferences or meetings. WorkSetup: On-site proximity to Philadelphia or New Jersey, with travel as needed.