Patient Education Liaison, Community - East (NJ, PA, VA, MD, NC, SC, DE)
Sanofi
August 06, 2026
Remote friendly (United States)
United States
$122,250 - $176,583.33 USD yearly
Patient Advocacy
Main Responsibilities
- Lead branded/unbranded patient education strategy and coordination (disease, inheritance, and product information) for assigned Rare Disease territory.
- Assess patients’ educational needs; create personalized action plans addressing barriers and improving understanding and engagement.
- Facilitate patient education via individual, family, group meetings; partner with patient organizations/communities (regional/national as needed).
- Develop and execute patient programming strategies aligned to key accounts; tailor initiatives to optimize engagement and outcomes.
- Deliver disease/product in-services for infusion settings (e.g., home, outpatient) so HCPs are knowledgeable prior to treatment.
- Collaborate with Strategic Account Management teams (Commercial, Medical, Marketing, Case Management) to align patient education with business strategy.
- Use data and KPIs to prioritize initiatives across disease states/products and adjust communication strategies.
- Document communications accurately in CRM; maintain data integrity.
- Ensure compliance with company policies/industry standards and coordinate appropriate exchange of patient information.
- Seek process improvements; complete admin reports/projects on time.
- Maintain expertise via continuing medical/scientific education and internal training.
- Provide caseload coverage outside assigned territory as needed; travel 50%–75%.
Minimum Requirements
- Bachelor’s degree in health care/life sciences (or equivalent).
- 3+ years clinical experience (related field preferred).
- Strong verbal/written communication, mediation, problem-solving; ability to convey complex concepts.
- Experience in complex matrix environments.
- Strong people skills (flexibility, persistence, creativity, empathy, trust) and strategic thinking/business acumen.
Preferred Qualifications
- MS or advanced medical/scientific degree.
- Genetic counseling certification or nursing registration.
- Biotechnology/pharmaceutical industry experience.
- Experience in Genetics, Neurology/Neuromuscular, Renal, or Hematology/Oncology.
- Spanish bilingual skills.
- Lead branded/unbranded patient education strategy and coordination (disease, inheritance, and product information) for assigned Rare Disease territory.
- Assess patients’ educational needs; create personalized action plans addressing barriers and improving understanding and engagement.
- Facilitate patient education via individual, family, group meetings; partner with patient organizations/communities (regional/national as needed).
- Develop and execute patient programming strategies aligned to key accounts; tailor initiatives to optimize engagement and outcomes.
- Deliver disease/product in-services for infusion settings (e.g., home, outpatient) so HCPs are knowledgeable prior to treatment.
- Collaborate with Strategic Account Management teams (Commercial, Medical, Marketing, Case Management) to align patient education with business strategy.
- Use data and KPIs to prioritize initiatives across disease states/products and adjust communication strategies.
- Document communications accurately in CRM; maintain data integrity.
- Ensure compliance with company policies/industry standards and coordinate appropriate exchange of patient information.
- Seek process improvements; complete admin reports/projects on time.
- Maintain expertise via continuing medical/scientific education and internal training.
- Provide caseload coverage outside assigned territory as needed; travel 50%–75%.
Minimum Requirements
- Bachelor’s degree in health care/life sciences (or equivalent).
- 3+ years clinical experience (related field preferred).
- Strong verbal/written communication, mediation, problem-solving; ability to convey complex concepts.
- Experience in complex matrix environments.
- Strong people skills (flexibility, persistence, creativity, empathy, trust) and strategic thinking/business acumen.
Preferred Qualifications
- MS or advanced medical/scientific degree.
- Genetic counseling certification or nursing registration.
- Biotechnology/pharmaceutical industry experience.
- Experience in Genetics, Neurology/Neuromuscular, Renal, or Hematology/Oncology.
- Spanish bilingual skills.