Patient Access & Reimbursement Marketing Manager (US - Remote)

Role Summary

Lead strategy, development, and deployment of medical benefit copay programs to address affordability hurdles and enable patients to start prescribed treatments quickly. Collaborate with cross-functional teams to drive program performance and continuous improvements. Location: US – Remote.

Responsibilities

• Manage copay programs for assigned medical benefit brands
• Support strategy development and execution for medical benefit copay initiatives
• Day-to-day collaboration with copay vendor through meetings, reporting, and communications
• Partner cross-functionally with Field Reimbursement Specialists (FRS), Patient Access & Reimbursement Marketing, Legal, Technology Team, Compliance, and Hub Services
• Provide data analysis that drives program performance and consistent program improvements, while managing KPI and dashboard metrics
• Champion continuous improvement and innovation within the medical benefit copay programs
• Triage and resolve copay related escalations from customers and field teams
• Oversee and track budgets for select medical benefit copay brands
• Manage MAC submissions related to medical benefit co-pay program materials and communications

Qualifications

• Required: Doctorate degree
• Required: Master’s degree and 2 years of marketing, patient access, patient reimbursement experience
• Required: Bachelor’s degree and 4 years of marketing, patient access, patient reimbursement experience
• Required: Associate’s degree and 10 years of marketing, patient access, patient reimbursement experience
• Required: High school diploma / GED and 12 years of marketing, patient access, patient reimbursement experience

Skills

• Experience in reimbursement and patient support service (PSP) programs OR medical benefit field sales experience
• Ability to manage strategic projects
• Ability to thrive in a cross functional environment
• Strong leadership and ability to drive influence across collaborators to set direction, align work efforts, and ensure a seamless process
• Excellent verbal and written communication skills, including listening and presentation skills
• Strong organizational skills - to set targets, track to achievements and complete projects
• Strong project management skills, lead and run projects from concept to completion in a matrix and, at times, ambiguous environment
• Thrives in evolving environments, adapting quickly to new systems, processes, and business needs
• Maintains a positive, solution-oriented mindset when responding to change, demonstrating the ability to pivot without losing focus on objectives