Patient Access Liaison - Long Beach, CA

Role: Patient Access Liaison (PAL) at Amgen, supporting patient access and reimbursement for specialty and infused therapies. Responsibilities: assist patients, caregivers, and providers with insurance navigation, prior authorization, coverage barriers, and education on billing and coding; develop relationships through multiple engagement channels; support healthcare providers in reimbursement processes; resolve access issues; collaborate cross-functionally with Market Access, Medical Affairs, Advocacy, and Site of Care teams; ensure compliance with regulations and privacy standards. Qualifications: Bachelor's degree with 4+ years or equivalent experience in patient services, access, or reimbursement; clinical background or experience supporting infused therapies or rare diseases preferred; strong analytical, communication, and stakeholder engagement skills; travel up to 50%. Biopharma specifics: supports specialty, infused, or buy-and-bill therapies, with a focus on access in complex treatment landscapes; operates within regulatory, coding, billing, and compliance frameworks; works in a field-based, cross-functional environment, primarily remote with travel. The role emphasizes patient advocacy, payer requirements, and internal collaboration to facilitate therapy access.