Pain Territory Business Manager, San Bernardino/ Ontario, CA

Role Summary

Pain Territory Business Manager, San Bernardino/ Ontario, CA. Responsible for establishing and maintaining relationships with Health Care Professionals to promote the safe and effective use of JOURNAVX, a novel selective inhibitor of NaV1.8 in acute pain. Serves as a field representative within the community setting and collaborates with Pain Territory Account Managers to drive hospital/health system volume and access.

Responsibilities

• Establishes meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
• Develops and maintains expertise on the product’s clinical attributes and patient unmet need; educates healthcare professionals on product use in appropriate patients.
• Understands assigned physicians, territory and market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers.
• Implements and maintains strategic territory business plans identifying opportunities and patient-focused solutions for growth, supporting PTAM-led account engagement in hospitals.
• Drives sales performance and ensures forecasts and budgets meet or exceed territory expectations.
• Collaborates with field team members and headquarters to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives.
• Models ethics and integrity to support compliance and earn trust with external stakeholders.

Qualifications

• 5+ years of experience in biotech sales; product launch experience highly desired.
• Product launch experience in acute pain and engagement with diverse physicians highly desired.
• Experience engaging with retail pharmacies to ensure stocking and managed care pull-through.
• Experience implementing inpatient formulary processes, protocols, pathways, and order sets.
• Ability to understand patient treatment nuances in the geography, including care coordination, referral patterns, and influence networks.
• Strong IT capabilities to support business needs, including Veeva CRM.
• Experience in a highly matrixed environment.
• Bachelor’s degree.

Skills

• Relationship management
• Healthcare product education
• Territory planning and forecasting
• Cross-functional collaboration
• Access and payer landscape navigation

Education

• Bachelor’s degree

Additional Requirements

• Employee must complete required trainings, background screens, drug testing, and vaccinations.
• Must live and work within the territory; may need to reside within reasonable distance to a major airport.
• Valid driver’s license in good standing.
• Travel by car or airplane up to 80% of the time; occasional after-hours work may be required.
• 10–30% overnight travel may be required depending on territory.