Pain Territory Business Manager, Phoenix, AZ (South)

Role Summary

The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX in acute pain. The TBM serves as a field representative within the community setting and collaborates with Pain Territory Account Managers to drive hospital/health system volume, access, and targeted physician engagement within the territory.

Responsibilities

• Establishes meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
• Develops and maintains expertise on the product’s clinical attributes and patient unmet need; educates healthcare professionals on product use in appropriate patients.
• Gleans a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationships, patient protocols, referral networks, access, and drivers & barriers.
• Implements and maintains strategic territory business plans to identify opportunities and provide patient-focused solutions for growth, supporting the PTAM-led account engagement strategy in hospital settings.
• Drives sales performance and ensures forecasts and budgets meet or exceed territory expectations.
• Collaborates with other field team members and headquarter colleagues to align business plans, focus on strategic drivers, share best practices, and inform initiatives.
• Models ethics and integrity to uphold a culture of compliance and earn trust with external stakeholders.

Qualifications

• 5+ years of experience in biotech sales; product launch experience is highly desired.
• Product launch experience in acute pain and engaging with diverse physicians is highly desired.
• Experience engaging with retail pharmacies to ensure stocking and managed care pull through.
• Experience implementing inpatient formularies, protocols, pathways, and order sets.
• Understanding of patient treatment nuances in the geography, including care coordination, patient referral patterns, and influence networks.
• Proficiency with IT tools to support business needs, including Veeva CRM.
• Experience working in a highly matrixed environment.
• Bachelor’s degree.

Skills

• Relationship-building with HCPs and hospital network stakeholders.
• Strategic planning and opportunity identification within a territory.
• Cross-functional collaboration across field and KH teams.
• Understanding of health care delivery systems, access, and formulary dynamics.
• Technology proficiency (CRM systems, data-driven decision making).

Education

• Bachelor’s degree required.

Additional Requirements

• Successful completion of trainings, background checks, drug testing, and vaccinations may be required.
• Must live and work within the territory; may need to reside within a reasonable distance to a major airport.
• Valid driver’s license and good standing.
• Travel by car or airplane up to 80% of the time; may require after-hours work and 10-30% overnight travel depending on territory.