Role Summary
The Pain Territory Business Manager (TBM) is responsible for establishing and maintaining relationships with Health Care Professionals to promote the safe and effective use of JOURNAVX in acute pain. The TBM serves as a field representative within the community setting and works closely with Pain Territory Account Managers who drive hospital/health system volume, access, and physician engagement within their networks.
Responsibilities
- Establishes meaningful and professional relationships with assigned physicians to build awareness and drive adoption of JOURNAVX.
- Develops and maintains expertise on the product’s clinical attributes and patient unmet need; educates healthcare professionals on product use in appropriate patients.
- Understands assigned physicians, territory and market dynamics, stakeholder mapping, decision maker relationships, patient protocols, referral networks, access, and drivers & barriers.
- Implements and maintains strategic territory business plans identifying opportunities and patient-focused solutions for growth while supporting PTAM-led account engagement in hospital settings.
- Drives sales performance and ensures forecasts and budgets meet or exceed territory expectations.
- Collaborates with other field team members and headquarter colleagues to create aligned plans, focus on strategic drivers, share best practices, and inform initiatives.
- Role models ethics and integrity to support a culture of compliance and earn trust with external stakeholders.
Qualifications
- 5+ years experience in biotech sales; product launch experience highly desired.
- Product launch experience in acute pain with diverse physicians is highly desired.
- Experience engaging with retail pharmacies to ensure stocking and managed care pull through.
- Experience implementing inpatient formularies, protocols, pathways, and order sets.
- Ability to understand nuances of patient treatment in the geography, including care coordination and referral patterns.
- Highly competent in IT capabilities to support business needs including Veeva CRM.
- Experience in a highly matrixed environment.
- Bachelor’s degree.
Skills
- Relationship building with Healthcare Professionals
- Product knowledge and clinical education
- Territory and market analysis
- Strategic planning and budget management
- Cross-functional collaboration
- Ethical conduct and compliance
Education
Additional Requirements
- Eligible to complete trainings, background screens, drug testing, and vaccinations as required.
- Must live and work within the territory; reasonable distance to a major airport may be required.
- Valid driver’s license and in good standing.
- Travel up to 80% of the time by car or airplane; may require after-hours work.
- 10-30% overnight travel may be required depending on territory.